No Alan Wake code with purchase of Quantum Break

Discus and support No Alan Wake code with purchase of Quantum Break in XBoX Sales and Promo to solve the problem; I purchased a digital copy of Quantum Break from Amazon about a month ago but have yet to receive a code for Alan Wake. I know the support page says... Discussion in 'XBoX Sales and Promo' started by sshearer-C1C931D6-74F6-48EA-885B-B4651F43D8EC, Jun 14, 2016.

  1. sshearer-C1C931D6-74F6-48EA-885B-B4651F43D8EC
    sshearer-C1C931D6-74F6-48EA-885B-B4651F43D8EC Guest

    No Alan Wake code with purchase of Quantum Break


    I purchased a digital copy of Quantum Break from Amazon about a month ago but have yet to receive a code for Alan Wake. I know the support page says it can take a couple of weeks to deliver the code but it has now been a month since the purchase. I talked
    with a customer support representative from Microsoft - ticket number [mod removed] - who verified my license for Quantum Break and my eligibility to receive the code for Alan Wake. When can I expect to receive my code for Alan Wake?

    :)
     
    sshearer-C1C931D6-74F6-48EA-885B-B4651F43D8EC, Jun 14, 2016
    #1
  2. MattF1-526D5EFD-2870-4317-8DB2-C400896BC5AF
    MattF1-526D5EFD-2870-4317-8DB2-C400896BC5AF Guest
    No Alan Wake code after purchasing Quantum Break - 3 weeks ago

    Hello I purchased Quantum Break 3 weeks ago and still have not received my code of Alan Wake? It stated in the description that the purchase of Quantum Break included a copy of Alan Wake. It has been 3 weeks and no code. thanks

    [Mod Removed]
     
    MattF1-526D5EFD-2870-4317-8DB2-C400896BC5AF, Jun 14, 2016
    #2
  3. Quantum1301
    Quantum1301 Guest
    Free Alan Wake American Nightmare code with digital purchase of Quantum Break

    I bought Quantum Break 24 days ago but have not received the Alan Wake American Nightmare. But I received Alan Wake and Quantum Break PC codes.



    Date of Purchase: 3/31/2016.
     
    Quantum1301, Jun 14, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    No Alan Wake code with purchase of Quantum Break

    Heya sshearer.

    Are you by chance posting from the same account that redeemed the Quantum Break digital code? Or is there another account on your Xbox One that the game could be tied to?
     
    Mister Maka, Jun 15, 2016
    #4
  5. sshearer-C1C931D6-74F6-48EA-885B-B4651F43D8EC
    sshearer-C1C931D6-74F6-48EA-885B-B4651F43D8EC Guest
    I am posting from the only account I have on my Xbox One. So yes the posting is from the same account that redeemed the Quantum Break digital code.
     
    sshearer-C1C931D6-74F6-48EA-885B-B4651F43D8EC, Jun 15, 2016
    #5
  6. Mister Beep
    Mister Beep Guest
    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! No Alan Wake code with purchase of Quantum Break :D
     
    Mister Beep, Nov 3, 2018
    #6
  7. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  8. Miramirajane Win User

    Did not receive Quantum Break PreOrder Codes

    Guys,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
  9. Smwutches Win User

    I preorder the quantum break when can I get Alan wake code

    The code for Alan Wake American Nightmare should be sent 7-10 days after your purchase. The codes for Alan Wake and the other DLC will be sent 7-10 days after Quantum Break is released.
  10. BuckedHarmony39 Win User

    Not Received Any Quantum Break Digital Pre-order Codes

    ◾Alan Wake's American Nightmare (Delivered 7-10 days after purchase)

    ◾Alan Wake + The Signal & The Writer DLC (Delivered soon after Quantum Break's release)

    ◾Quantum Break for Windows 10 (Delivered soon after Quantum Break's release)

    well I paid $60 on the 3/3/16 and I have not received any codes for Alan wake.

    as for windows 10 version, "Soon After Release" is not much help.
  11. Miramirajane Win User

    Pre-ordered Quantum Break, but still no codes.

    Hi Soulidium 86,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
Thema:

No Alan Wake code with purchase of Quantum Break

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