no age restriction on console, restriction on pc on game pass for pc but not ea app.

I have already done that with a online help from support.Did not help. there is on family on console or pc.

reset xbox app.tried to download fallout .Error code 0x0000001.

Hello!.

Thanks for reaching out to me again, I'll try my best to help you!

First of all you can attempt to search for problems with windows apps with official tools

Fix problems with apps from Microsoft Store

Solution 2.
Reset Xbox app settings.

1. Click Start and click Settings.
   
2. Select System.
   
3. Select Apps & features.
   
4. Find the Xbox app and click Advanced options.
   
5. Click Reset. Restart your device so that the changes can take effect.
   

Hello @dennistaylor6, I hope everything is going well for you!

Thank you for reaching Microsoft Xbox Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

Regarding your explanation, I believe you will need to follow the instructions on this link and your issue should be resolved.

Troubleshoot gameplay issues on a Windows 10 device | Xbox Support

Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Hello!.

Thanks for reaching out, I'll try my best to help you with this mattaer.

First of all I apologize this issue is most likely due a profile error. I will do my best to guide you through the steps to hopefully solve this.

Please go to your profile.

https://account.microsoft.com/profile/

Click on "Edit Day of Birth"

Fill out the info, even if the current info is correct.

Open up Game Pass app on your PC, Log out.

Sign back into your account.