No active suspensions but my xbox says I do

The suspension already ended the 2 suspension ends in the same 5:00 hour i even looked in the site it still says that its still on but when i look at my record it says there is no active suspension all of them is completed i don't need to contact the team
i need someone who won't say the same thing over and over telling me that to check the site do you think i haven't checked the xbox app or site

my account says i do not have an active suspension. I called and spoke with microsoft and they are saying it is 0ct 6 when my suspension is up not oct 8th. when i go into my account on enforcement.xbox.com the suspension that you are telling me to write
a case review on is over and there is no way to file a case review since its past the date it was suspended until. thats where im having the problem

This has happened to me as well as soon as my suspension for the same thing had finished I was all excited to play online again to come online and find it says I can't use communication features on my xbox. I then checked if I was given a communication suspension
but it said I have no active suspensions.

Hi Finding, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I truly am sorry to hear that.

I kindly ask you to speak with the XBOX Staff.

Please enter this link:

https://support.xbox.com/contact-us

They can check your information and verify it.

The enforcement department doesn't answer/is reachable via support.

However since the appeal has already been approved, I assumed they should be able to verify your account.

Are you having this issue on an Xbox Console or PC?