No access to modify, delete, or disable cloud storage XBox One S

Go to the game in question, go to the same file, and choose, delete, and choose delete everywhere, which will eliminate the cloud save as well

When managing a game, if I go into the "game & add ons", there is a button that says "delete all". If I go to a save folder (provided it exists) and select that option, it deletes... but as soon as the game is restarted, it goes right back to "syncing from cloud", and the save games are loaded right back in, even if days pass before starting up again, so there is no issue with "enough time for the server to update" Other games only show "reserved space" as a save... and no "delete everywhere" option exists.

...and that still doesn't answer the root issue: no option exists to modify or disable 'cloud storage' altogether to keep all saves local on the console.

So I went ahead and deleting the Cloud Storage Cache on my Xbox Hard Drive. Then I went to storage options and my Cloud Saved Games option in the Storage Devices screen said Cloud Storage was ready to be configured. When I clicked into that option it said
my Cloud Storage was currently disabled and my options were to enable it and disable it. I went ahead and enabled it, the screen looked like it loaded something, and then went back to my Storage Devices screen where it showed Cloud Saved Games to still have
the option of "Move or delete only". Thank you for the recommendation, Hassassinade.

Hello,

I appreciate you taking the time to respond. However, almost everything you posted is completely inaccurate.

For example:

"...you can check how much space is available or used by each game in the Settings menu..." Nope, not for the cloud you can't.

"...You can also make local backups of your game data by copying them to an external hard drive or a USB flash drive. To disable the cloud storage altogether, you can go to Settings > System > Storage > Clear local Xbox 360 storage." Nope! Copying to a local drive, as I mentioned above, simply deletes the local save data and will not copy it back. I am also on an XBox X, not a 360, and no, you cannot disable cloud storage, nor does your sentence even make sense as it suggests deleting the local data is how you would disable cloud storage. Also, if you read my post, you'd know that the very last thing that I wanted to do was to delete the local data!

"This will delete all the cloud-synced data from your console, but not from the cloud itself. You can still access your cloud data on another console or device by signing in with your Microsoft account." Nope! My data wasn't in the cloud--the cloud is the problem!!!

Thank you for not reading my post and offering nothing whatsoever that was helpful. This is precisely why Microsoft support sucks so terribly, and why I wish I had never purchased an XBox in the first place.

I am also getting this error. No matter what I try (deleting profiles, installing or uninstalling the game etc) I cannot play on my profile. I can however start a new game on a different profile and that works perfectly. Anyone found a fix for this?

Hi, also had this issue. Is an issue with the cloud save game. For some reason and let me know if there is a way to do it, xbox one does not give you access to cloud storage hard drive. I got old my old xbox 360, logged into to xbox live and went to settings.
storage and accessed the cloud storage for might and magic. was a 40k size file and deleted it. Logged out back in with xbox one. It stated it couldnt find save file and created a new one and now it works. so unless someone knows how to access cloud storage
on xbox one this is the only solution Ive found.