Nintendo switch Remote connect asking me to create a new gamertag while i already have one.

Hello BigPapa5,

Sorry to hear you are having trouble with signing in to your MS account on the Nintendo Switch. Each Gamertag is tied to a Microsoft account. If it is prompting you to create a new one, you may be using the wrong e-mail tied to your Microsoft account-- try anything like hotmail, outlook, gmail, etc. (Any of those can be Microsoft Accounts).

If you need help finding your Microsoft account e-mail, this article may help: Find your Microsoft account email address | Xbox Support

Additional resources:

Reset or recover your lost Microsoft account password | Xbox Support

I've been having the same issue when I didn't have an issue before. (It has always been finicky but I haven't had to remote login) I tried to do this when I had the application running but it wouldn't back up if it was. So I had to turn off the application and redo it. My question is, how can this work if it's not actively linked?

Update: I did what you said and now I cannot log in at all and says it has an error code of crossbow

Well, you could try clearing the console's cache https://www.nintendo.co.uk/Support/Nintendo-Swi...

Hi there Daniel welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I have seen a lot of users with this issue, please try this:

1. On your Switch highlight the Minecraft window and press plus.

2. Go to Save Data Cloud and on the right you see your account name.

3. Press your account name and a Window opens and it should start a Backup.

4. Keep the Window open while you do the Backup and don't close it before the Backup is finished.

The reason is, every time you do something else on your Switch the Minecraft Backup resets to zero and you have to start again. That's why it never fixes itself, you have to keep the window open and don't let the switch go into standby.

5. After the Backup is finished you can close the window and Minecraft works again without asking you to remote connect.

Hi all,

The remote-connect problem mentioned in this thread requires the support specifically from Mojang. There are bugs already filed on Mojang's bug website and you can upvote or report this problem as a bug to Mojang.

We also recommend visiting the Minecraft Help Center and selecting "Contact Us" at the bottom to get in contact with Mojang Support.

Best regards,

XBF Drew