NHL 17 Super Deluxe edition packs not showing

Hey ClaimedPrune7,

Due to our forums being public, we are unfortunately unable to offer any sort of billing support here. If you were charged for one version of the game, but have verified you have not gotten the content included, you will need to contact our phone support
team through our
Contact Us page for further assistance so they can take a look and see which license is on your account.

Keep in mind that with the Deluxe Edition you should receive 5850 NHL points in HUT, not any extra packs. Additionally, this is content we're unable to provide over the forums.

While we cannot directly assist in verifying which version you own, please do feel free to keep us posted here on how it goes!

Hey Slipshaw McGraw! You should receive your NHL points when you enter HUT. Post back and let me know how it goes!

Hey Louh519! Did you pre-order the game? The 8000 points is only for the post release version of the Super Deluxe Edition. The pre-order version included gold packs each week and a few other items. For full details check

here. Thanks!

also, i have already contacted Ea and here is there response…..

"Alright, So what i have found here is that there are two different types of the super deluxe edition. There is the super deluxe edition that comes with the 40 all pro packs that is an EA promotion. WHat you have is the Super Delux Seaon Edition which is
a promotion run through xbox that comes with 44 pro packs on the account. since this is a xbox promotion i have no way to give you another code to make it start working."

I've played at least once a week, and have been trying to save packs to make sure I'd be getting the right amount. I've had two saved since very early on, and these may be part of a returning user bonus. I haven't received anything for at least 2 weeks and
possibly not at all. I purchased the game digitally. Thanks again.