Newly purchased controller shows less than 2months warranty

Hi JeffOlink, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

The standard warranty period for Xbox controllers is 90 days

For more information: https://support.microsoft.com/topic...nditions-f3bb538c-53cd-4490-bf69-ba72743f6ab6

How much shorter are we talking here? The Consoles and controllers come with a 1 year warranty, although the controller and console may show a slightly different warranty time (my controller is 2 weeks less than the console..however they are 6 and 8 weeks respectively longer than the 12 months)

yes yes, I know that the manufacturer's warranty for accessories is 1 year and for consoles 2 years



However, the manufacturer's warranty in the system is approximately 4 months shorter than on the proof of purchase

chat says xbox one controller warranty is 90 days from purchase. of course mine is out of warranty, barely used and less than year.

Hey there

Thanks for reaching out to us with this question. The warranty for Design Lab controllers is 120 days (6 months).
for any troubleshooting you need for your controller. If you do need servicing for your controller, you can set it up here

https://support.xbox.com/en-US/xbox-one/accessories/xbox-design-lab-and-controller-help

If you want to know why the warranty is shorter I'm sure you can find that information there

Thanks for coming to the xbox forums

Hi G4rthy,

Thanks for reaching out to us in the forums for this question. Regard the warranty period for our standard accessories (controllers, headsets, etc.), they are covered with a 90 day manufacturers warranty. As you know, the Design Lab controller is 120
days (6 months) and for our consoles and Elite controllers the time frame would be one year from the date of purchase of the item.

Microsoft Services Agreement

Microsoft Device Service Terms and Conditions

Xbox Warranty and Service


I hope that this information helps out.