Newbie in Need!

Ok thanks A newbie like me needs a lot of help at my age!

Not sure if you're asking about the console or Halo so I'l try to help cover both.

For help figuring out your console, there should be a Welcome to Xbox video on your hard drive that will help to demonstrate the features available to you.

For help with playing Halo 4, I recommend you look at the forum for Halo specifically

forums.xbox.com/.../2481.aspx

for more assistance, look at the support forums based on what you're having difficulty with as they're divided into sub groups based on what you're wondering about.

Do all of them have a GOLD Membership? It is something you buy to play online with others.

Is it digital or a disc?

Did you hit the home button (big illuminated button on the center of your controller) and then highlight the game and “quit” it?

Also, if it still doesn’t work power cycle your console by holding the power button on the console for about 10 seconds until it turns off. Turn it on and try again.

If none of that works uninstall the game and reinstall it.

Hi there, SacredCircle488!

We'd recommend getting started with the
Game Freeze Solution guide to help troubleshoot this issue that you are experiencing with this game.

Let us know if these steps help to resolve this issue, or if you have any other support questions.