Newbie.. Can’t get gaming to work on Samsung TV.

Hi Jim,

Kayece here. An Xbox user, and a gamer like you. I’m sorry to hear that. Do not worry, I will be here to help and assist you today.

Please try to sign in on the Xbox website and see if you can manage to see your subscription there.

https://support.xbox.com/en-US/help/account-pro...

If you could see your subscription, try to sign out on your Xbox console or app, then sign in again. See if you could play or see your subscription on your console or app

If it still has the same issue, try restarting your console or device.

I look forward to your response.

Stay Safe!

I've triad that as well. Like I said, literally nothing works, and it doesn't make sense. It works on one Samsung tv, and then it doesn't work on two other Samsung tv's.

I have a solution that works for me when this happens. Both the xbox and modern (Samsung) smart tvs don't fully restart when you power them off. Restarting the xbox does not seem to do much, but restarting my samsung tv does clear it up!

To *fully* restart your Samsung tv use the remote control and _hold down_ the power button for 10s or so, until the Samsung logo briefly appears. Then power on your tv as normal and play your game.

yes, I confirm that ls solution to turn off ol Samsung tv by holding down the button foryes, I confirm that ls solution to turn off ol Samsung tv by holding down the button for 10 Works. However we do not understand how Microsoft and Samsung no match found an agreement to solve this bug

Hi, the samsung TV is model P2770HD.

The xbox sends a signal and powers the tv on and off, but no video signal.

The xbox is working and the ports on the tv are working (i tried direct tv devices and all the porta are working fine.

The HDMI cable also worked with xbox ONEand another, new TV (samsung smart tv).

It is an Xbox One.

I bought the xbox x and connected it to my old samsung tv and it worked great. I bought a new samsung qled tv for Christmas and hooked it up. The tv is so smart it recognized the xbox and loaded it onto tv. I tried to play a game from the console but it doesn't allow me to access it. I can only get what you call cloud gaming. Is there a way to play directly to tv like before. Thanks for your help.