New xbox series x won't work with hdmi cable it came with

Discus and support New xbox series x won't work with hdmi cable it came with in XBoX on Consoles to solve the problem; Just got a new xbox series x and it only works with an old hdmi cable. I've tried the cable it came with plus two others and they all show no signal on... Discussion in 'XBoX on Consoles' started by Taylors1315, Jan 5, 2023.

  1. Taylors1315
    Taylors1315 Guest

    New xbox series x won't work with hdmi cable it came with


    Just got a new xbox series x and it only works with an old hdmi cable. I've tried the cable it came with plus two others and they all show no signal on two different tvs. Not sure what the issue is the device is brand new.

    :)
     
    Taylors1315, Jan 5, 2023
    #1
  2. andersonpassos Win User

    New xbox series x won't work with hdmi cable it came with

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    I'm sorry to hear that you're having trouble getting your Xbox Series X to work with the HDMI cable it came with.

    Make sure the HDMI cable is securely plugged into the correct HDMI port on your TV and your Xbox Series X.

    Try a different HDMI port on your TV to see if that fixes the problem.

    Check for any visible damage to the HDMI cable, such as frayed wires or bent connectors. If you find any damage, try using a different HDMI cable.

    Power cycle your TV and your Xbox Series X. To do this, turn off both devices, unplug them from the wall, and wait a few minutes before plugging them back in and turning them on again.

    Check for any updates for your TV or Xbox Series X and install them if necessary.
  3. Taylors1315 Win User

    New xbox series x won't work with hdmi cable it came with

    It was An amazon purchase not sure if we would be able to get another one.
  4. Taylors1315 Win User

    New xbox series x won't work with hdmi cable it came with

    Tried all that didn't work.
  5. SwordofWhedon Win User

    New xbox series x won't work with hdmi cable it came with

    Unfortunately that is the answer if it's defective

    You can also start a repair, but I would highly recommend starting the replacement process with Amazon instead so you get a new unit
  6. SwordofWhedon Win User

    New xbox series x won't work with hdmi cable it came with

    I recommend you exchange the unit by taking it back to the store.
Thema:

New xbox series x won't work with hdmi cable it came with

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