New Xbox S - controller “A” button sticks

Discus and support New Xbox S - controller “A” button sticks in XBoX on Consoles to solve the problem; I just unpacked direct from MS online….bummed that the A button sticks. How do I get this resolved? 0950fd3d-ac0f-4825-871c-aa1efe65774f Discussion in 'XBoX on Consoles' started by EricWilson1320, Nov 9, 2021.

  1. EricWilson1320
    EricWilson1320 Guest

    New Xbox S - controller “A” button sticks


    I just unpacked direct from MS online….bummed that the A button sticks. How do I get this resolved?

    :)
     
    EricWilson1320, Nov 9, 2021
    #1
  2. EricWilson1320 Win User

    New Xbox S - controller “A” button sticks

    Very poor QC…I don’t want to take it apart, nor send it in. Totally sealed until I opened it today, Feel like MS should provide an advance replacement.
  3. EricWilson1320 Win User

    New Xbox S - controller “A” button sticks

    I’ll just return the entire unit. For credit, I don’t want to wait weeks to use it after purchasing new.
  4. MateusFontana Win User

    New Xbox S - controller “A” button sticks

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. If the control came with a factory problem, I suggest that you activate your warranty, if it is still within the term offered by Microsoft. To do this use the instructions provided in the link below.

    https://support.xbox.com/en-us/help/hardware-ne...

    * Thank you in advance for contacting, I hope this can help you.
  5. 61590633-b111-4c2a-b Win User

    New Xbox S - controller “A” button sticks

    hihi, there so this is new and you just unpacked it? It may be because of dirt or dust, since it is new your controller should still be in warranty. You can send it in for repair.
  6. 61590633-b111-4c2a-b Win User

    New Xbox S - controller “A” button sticks

    there's no other way you can only send it in for repair thanks.
Thema:

New Xbox S - controller “A” button sticks

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