new xbox profile created automatically, now i have 2 for the same microsoft account!

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Only one account can be associated to an account. This means there's a different email address associated with your other account.

Hi Carrie. My name is Kyle and I'm an independent advisor.

To create an Xbox profile you need a Microsoft account. When you create a new Xbox profile on a new account you are creating a Microsoft account, not an Xbox account.

The login details for the Xbox profile are the same as the Microsoft account, so then it asks to sign in with his MS account you can use the details he entered when creating his Xbox profile.

Please reach back if you have further questions.

You need to have 2 profiles for the 2 players. If the second person already have a hotmail / outlook / msn / microsoft account of any kind, simply go left on the dashboard, select profiles at the top, click add & manage then add new and get them to sign
in with their account and it will automatically make them an xbox live account with a random name. If they don't have a microsoft account, just do the same step but click "Get a new account" when adding a new profile.

I hope this helps, if not, just reply and I'll try help you as best I can.

Merry Christmas,

Reuben

If you have a Microsoft account, it will automatically create an Xbox account because they are the same thing.

Hi all,

I really need help here -I have the very same issue as the original poster Tufty0000. My son has had an offline (Non Xbox Live) profile on the Xbox 360 for some time. He now wants that profile to join Xbox Live. We have created a Microsoft Account for
him and added him to our Microsoft Family, I then when thru the "Join Xbox Live" process on the Xbox from his profile using his new MS Account and my parental consent details. At the end of the long process "Sorry, Xbox Live signup isn't available right now.
Try again later." I then tried creating a new profile for him (losing all his progress to date) and again after following the "Join Xbox Live" process, using the same MS Account and parental credentials, I get the same error. I now have now way of creating
an Xbox Live Account for a child that is part of my Microsoft family even with my consent!!! Did any find a solution to this issue?