New Xbox One X - Disc Game Installations Keep Stopping and Will Not Install - HELP!

PressBtoCouch · Nov 7, 2017

Hi,

Got my new Xbox One X last night (so far it's beautiful and digital games have been working fine) and I've had a nightmare of a time installing my Disc games; Titanfall 2 and Destiny 2. These initially install just fine but then when they get to about the
halfway point they ALWAYS stop installation - pop up window "Installation Stopped" and will then spin the disc up for a few seconds, continue to install for 1% or less and then the same error occurs.

I've tried ejecting, power cycling, uninstalling/reinstalling, etc and nothing is working. Pretty disappointing problem on a $500 "top of the line" game console.

Please help!

:)

Majin Soundwave · Nov 7, 2017

Advanced Warfare download is ridiculous

Purchased new Call of duty xbox one bundle tooks hours to install game.After it was done installed lords of fallen game disc normally.After that tried to install Forza Horizon 2 and Battlefield 4 and the installation would keep stopping and not installing.

pixl1337 · Nov 7, 2017

Mortal Kombat Won't Update On Console

My mortal kombat x won't let me install the update it just keeps stopping at 66% and goes into to queued about 3 times and then goes to installation stopped i have tried over 50 times to reinstall the update but it just keeps giving me installation stopped
and xbox live support didn't help at all and keep giving me *** anwsers.

its not my network or disc because the regular game disc installs fine but every time i update the game i get installation stopped.

ive try unistallling and reinstalling the game about 3 time and it didn't work

i also know that its not mortal kombat x servers because everyone else is playing it

pls help!

Enetico · Nov 7, 2017

Hello! have you updated the console? Another thing you can try is to install the game discs while you are offline. Unplug the Ethernet cord or if you are on wireless go to the network settings and go offline. Power off the console by holding the power button
for a few seconds until it shuts off completely. Turn it back on and try installing them again.

Enetico

Hello! have you updated the console? Another thing you can try is to install the game discs while you are offline. Unplug the Ethernet cord or if you are on wireless go to the network settings and go offline. Power off the console by holding the power button
for a few seconds until it shuts off completely. Turn it back on and try installing them again.

Majin Soundwave

Purchased new Call of duty xbox one bundle tooks hours to install game.After it was done installed lords of fallen game disc normally.After that tried to install Forza Horizon 2 and Battlefield 4 and the installation would keep stopping and not installing.

XBF Leo G

Hey ContainedCone87Generoso,

Thank you for keeping us updated. Are you installing the game digitally or with a disc? We have a support article that provides

troubleshooting for digital game installations on Xbox One. Also, we have a support article for

troubleshooting Xbox One game installations on disc. We hope this information helps
ContainedCone87Generoso!

Nursemorph

How do I fix the problem of installations being stopped for no reason. Does anyone know how to fix this?

Is this on PC or Xbox? Does the install permanently stop or does is restart when you click resume then stop again? On my One X, it took me 3 days to install a game from a disc as it kept stopping after 0.2-2% and I had to keep clicking resume.

Nursemorph

Is it actually cancelling the installation or does it just say "installation stopped"? I ask as sometimes Xbox One consoles have issues with some discs....I spent a week installing Forza Horizon 2 from disc on my One X as the install kept stopping after a couple of minutes and I would have to manually resume it

New Xbox One X - Disc Game Installations Keep Stopping and Will Not Install - HELP!