New Xbox One S and when i transfer all my games over, It wont let me play live on my new...

Discus and support New Xbox One S and when i transfer all my games over, It wont let me play live on my new... in XBoX on Consoles to solve the problem; I just bought a new Xbox one S. I have an older xbox one but it has been running so poorly i bought a One S to hold me over until the new one comes... Discussion in 'XBoX on Consoles' started by zacjoiner, May 4, 2020.

  1. zacjoiner
    zacjoiner Guest

    New Xbox One S and when i transfer all my games over, It wont let me play live on my new...


    I just bought a new Xbox one S. I have an older xbox one but it has been running so poorly i bought a One S to hold me over until the new one comes out. I have both xboxes hooked up, I have signed into my xbox live account on the S but when I go to play
    online multiplayer it tries to sell me a subscription to xbox live gold. I have set the One S as my home console, can see my friends online, downloaded Modern warfare, but it acts like I dont have a gold membership. Meanwhile I can walk into the living room,
    sign back in under my same gamer profile on my old xbox and play online without issues. The xbox support feature is terrible online and wont produce me a number to call.

    :)
     
    zacjoiner, May 4, 2020
    #1
  2. Smwutches Win User

    New Xbox One S and when i transfer all my games over, It wont let me play live on my new console

    Do you have the gold subscription on your account or is someone sharing gold with you on the old Xbox? You can verify your subscription at http://account.microsoft.com
  3. XBF Chris J Win User

    New Xbox One S and when i transfer all my games over, It wont let me play live on my new console

    Hello Zacjoiner,

    Thank you for posting here on the Xbox forums. We understand that you are not able to utilize your Xbox live gold subscription on your new console. Do you have other accounts on your older Xbox one? Can you confirm that you see that your Xbox live gold subscription
    is active on your account by signing in here: Services and Subscriptions.

    If you see an active subscription, we suggest
    removing your profile from the console     and then signing back into it. Let us know if this helps.
  4. zacjoiner Win User

    New Xbox One S and when i transfer all my games over, It wont let me play live on my new console

    thats the terrible support website i have been trying to figure out. I am trying to figure out what i need to do to fix it and my specific situation is not on the lists.
  5. Ultimate Entity Win User

    New Xbox One S and when i transfer all my games over, It wont let me play live on my new console

    • Xbox Ambassador

    It's likely that it is not a problem with the xbox, though in case it is, do not call xbox.com/help, contact this website:

    https://beta.support.xbox.com/
  6. ~Bluewolf~ Win User

    Transferring Data

    I got the transfer cable and everything just was rather curious as to weather to start it up at all before I transferred all my save games and profiles over as I got a ton of work on Skyrim and the Halo games I'm not wanting to lose. I don't even truly have
    a Xbox Live Gold Account so I'm hoping this one lets me use my profile from my old Xbox for it (as the new Xbox 360 S gives you a 1 month free one). I been dying to try Halo with some online players. I'll give it a shot later on and see what happens.
Thema:

New Xbox One S and when i transfer all my games over, It wont let me play live on my new...

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