New XBOX - EA Child Accounts?

The thing is this there are certain features that are blocked by EA for child accounts.

Here is an EA support article explaining this.

EA access for child accounts

Hi Steve A_646 ,



Thank you for posting to the Microsoft community.

Based on the description, you would like to know if there's a way to create/link a child Xbox account to an EA game account.

At Microsoft, a child account is defined as any Microsoft account that’s affiliated with an adult Microsoft account when the age of the child or teen is less than the age of majority for their country. When this is the case, the child must be linked to an adult’s Microsoft account to participate in Xbox services.

When managing a family group member’s privacy and online safety, the Xbox console breaks the definition of “child” into three categories:

• Young child: Anyone under the age of 8
  
• Child: Ages 8 through 12
  
• Teen: Ages 13 through 17 (or 19 in South Korea)
  

I would suggest clicking the link below and see to it if this helps you with your concern.

Create a child account and add family members on Xbox | Xbox Support

We look forward to your response.

Truly Yours,

Fatima

Microsoft Moderator

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)



Thank you for your understanding.

Respectfully,

Fatima J

Microsoft Moderator

How do you log into your Child's EA account? When I created the EA account on the Xbox, on the Home Screen of SWB, I was asked to put in my own email address (which is logical) for verification/parental consent purposes, since EA already knew the account
would be for a minor (I guess based of the Xbox Live/gamertag info). I then created a username and password for the account and submitted. Once I received the email from EA/Origin, I verified that I was the parent/guardian and that was that. Not once during
did the process did it ask for my child's email address or age.

When you go to ea.com to login, it asks for an email address and not a username. Since no email was assigned to my child's account, I cannot log into the account. If I use the username and password, I get an "Invalid email address" error message. EA did
not send any information or provide a means to me to manage the child account.

I would love to change the age on just the EA account, but, I do not think it is feasible. I read on another forum that I need to change the age on the Xbox Live account and then create a new EA account that is linked to the "now instantly >13 yr old child"
Xbox Live account. Not worth it and I do not want to give my child that much control. We can play online on my account. My child is much better than this old man and I can level up faster.

Thanks again for all the info.

It will allow you to play certain games with a child account.

EA is known for not allowing child accounts through xbox to play their games.