New Xbox 360. No matter what I do (connect via LAN, WIFI, my mobile hotspot) I cannot connect ...

VulcanianTuna89 · Mar 15, 2014

I have gone through all the checks and suggestions and am now at a loss on how to use Xbox Live.... Any suggestions?

I have only just created this Xbox account as this is my first time on an Xbox.

:)

Jtminecraft19 · Mar 15, 2014

Mobile hotspot wont work on Xbox360

Hello, I am trying to connect my Xbox360 to my mobile hotspot and no matter what I do i cannot get the Internwt section to connect. Please help me with this problem.

tinytrumphands · Mar 15, 2014

Interesting Hotspot Problem (can't connect to game servers)

Hi!

I can connect to my phone's wifi hotspot and connect to xbox live, but, when I try to play a game online, I get an error saying I can't connect. I can see who is online in my friends list and what they are doing, but I can't send messages or join parties.

Does anybody know why this might be?

A few months ago I was able to connect via mobile hotspot, and it worked great! I have sufficient sufficient, low latency and jitter, moderate NAT, and I can access the hotspot fine from other devices.

InfernoWolfNLD · Mar 15, 2014

G'day VulcanianTuna89!

I suggest that you check out the
First-Time Connection Solution. It might help you to set-up the correct connection for your Xbox 360.

If you have any further questions, please let us know =)

Thank you!

VulcanianTuna89 · Mar 15, 2014

Hi - thanks for responding. I have tried all 'standard' setup and error handling suggestions to no avail.

VulcanianTuna89 · Mar 15, 2014

Are there restrictions on consoles? Have I been sold a duff console?

taidara · Oct 31, 2018

Error code 8015190E has nothing to do with "restrictions", in that context of being the subject of an enforcement action, such as a banned console.

Please read:
START HERE! And post back in full detail (the bits in bold), so that we can get a better understanding of your situation.

Include any troubleshooting steps you have tried so far, so we don't post up solutions that you have already tried.

REN AERO

Dear Joe,

Mobile hotspot cannot be relied for stable connections.

By using it as an hotspot for gaming you might be overheating the device.

Do switch for a wifi or LAN connection.

Happy Gaming

kyle_m4496

There may be an issue with your internet connection. If you're using WiFi, I advise trying a LAN cable connection instead if possible. If the issue persists over LAN, or you can not use a LAN cable, you could test a different WiFi network such as a mobile hotspot to help diagnose this issue. If your PC does not have WiFi, most phones support hotspot tethering via a USB cable.

Thanks,
Kyle

His Demon Queen

You cannot use a hotspot to connect a mobile device to a console via the smartglass app. The console and mobile device must be connected to the same WiFi network.

brandiesel1

What type of phone do you have? When I first moved to my new house I didnt have wifi so I connected to my mobile hotspot and it worked perfectly.

On my Samsung I went to settings, connection settings and turned on mobile hotspot. I also had to turn off the phone wifi. Then I looked for it on my console and connected as normal.

BobMcFly247

So this sounds as the your Smartglass device is not connected to the same network.

It has to be connected to the same network (lan) as the one. Having your Smartglass device connected to the Internet (wan) via your mobile provider is not working. It's only working if connected via WiFi to the same local network (lan) the one is connected
to,, no matter of the one is connected wired or wireless.

New Xbox 360. No matter what I do (connect via LAN, WIFI, my mobile hotspot) I cannot connect ...