New webcam, is grayed out. Need help

Discus and support New webcam, is grayed out. Need help in XBoX Accessibility to solve the problem; I need to speak to tech support. Do they ever answer? 6b4e2897-5741-4a06-922e-5c2c2f308d7e Discussion in 'XBoX Accessibility' started by benboy5001571, Jan 4, 2023.

  1. benboy5001571
    benboy5001571 Guest

    New webcam, is grayed out. Need help


    I need to speak to tech support. Do they ever answer?

    :)
     
    benboy5001571, Jan 4, 2023
    #1
  2. Georges C. Win User

    New webcam, is grayed out. Need help

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Happy New Year.

    Hello Ben, what would be the model of your webcam, are you trying to connect it to the PC?

    If you can give more details of model, brand, where you are trying to connect it.
  3. Francia J. Win User

    What cameras are compatible on xbox for streaming?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    According to Xbox Support:

    "You'll need a 1080p webcam that has a YUY2 or NV12 format to stream with it. Most Logitech and Microsoft LifeCam webcams have this format. If you're not sure which format your webcam has, check with the manufacturer.

    For the best experience, we recommend these webcams:

    Microsoft LifeCam Studio

    Microsoft LifeCam HD-3000

    Logitech C922 Pro Stream Webcam

    Logitech C930e Webcam"

    For your reference, I got you this link: https://support.xbox.com/en-US/help/friends-soc...
  4. BowenB23 Win User

    What are you hoping to get this year?

    I am in such a need for a new xbox headset. Mine has shattered. Also need a new webcam for the stream. Want to get rid of that background.
  5. Ricardo Lechuga Win User

    Livestreaming with webcam using Twitch - Microsoft Modern Webcam on Xbox Series S

    Hi Weidhas! My name is Ricardo an independent advisor ready to help you with this situation!

    You’ll need a 1080p webcam that has a YUY2 or NV12 format to stream with it. Most Logitech and Microsoft LifeCam webcams have this format.

    The Microsoft Modern Webcam seems to not support this format
  6. Major 0zzy Win User

    Headset chat mixer grayed out - need help.

    Hello Firon,

    Sorry to hear you have been having problems with your microphone.

    Try turning around the input. If you have an adapter, use that.

    You can try a different headset or a different controller.

    You can also see if your controller or console is due for an other update.
Thema:

New webcam, is grayed out. Need help

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