New series X console, can't access Full Library

Discus and support New series X console, can't access Full Library in XBoX on Consoles to solve the problem; Hello, Just bought a new series X console today (halo edition). I'm able to sign in on gamertag/Live account. When I go to Games/full library, it's... Discussion in 'XBoX on Consoles' started by aaron mmedina, Jan 5, 2022.

  1. New series X console, can't access Full Library


    Hello,

    Just bought a new series X console today (halo edition). I'm able to sign in on gamertag/Live account. When I go to Games/full library, it's the spinning wheel and does not load any games from my other series X or One. As if the games aren't there. Will not even load included Halo Infinite that came pre-installed. Please help.

    :)
     
    aaron mmedina, Jan 5, 2022
    #1
  2. Francia J. Win User

    New series X console, can't access Full Library

    Hi Aaron, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Just a friendly reminder though that currently there is an Xbox Service Alert that Microsoft is aware of and already working on to get fixed.

    Here's the update from them: "We are aware that some users may be having issues with launching titles and completing purchases. Our engineers are on it! Please check here and on the status page for updates, http://xbox.com/status";.
  3. dempup Win User

    Backward compatible, What old game(s) would you like to see?

    SO many great games and would love to have full access to the complete xbox library. Hopefully the Series X's backwards compatibility is going to support as many as possible.
  4. L4c3rd4 Win User

    Halo Infinite transfer

    No no, please download it from the store or from your full library directly on your Series console.
  5. MitchCr4ft NM3 Win User

    Xbox Series X dashboard issue

    I have had this same issue especially with the Gamepass library. What use is having all those games i am meant to be able to play if i can't access them to download in the first place.

    The Dashboard was perfect when the Series X was launched, all menus worked and i liked the community tab.

    Now it feels dull and like i say i can't access the Game Pass library, it just loads a black screen!

    Please get this sorted!
  6. annix Win User

    Xbox Series X

    As already made clear in the thread, the Xbox Series X is the next gen Xbox, but Microsoft is now viewing Xbox as a family of products, of which the series X is now a member. There will be games which are only compatible with the next gen series, but I
    expect that your full back library will move forward with you.
Thema:

New series X console, can't access Full Library

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