New external HHD will not work saying it needs USB 3.0 when it is.

I have now purchased 2 different external HHD's for my XBOX one S, both are well over 256GB and both USB 3.0. One of the HDD was a 2TB and that told me that I needed one with 256GB storage or greater and USB 3.0 or faster. This new one is 3TB and is saying I need one that is a USB 3.0 or faster.
I have followed instructions online to format them. However, I had to do this on my laptop, as the only thing I actually found was a YouTube video with a very old update and perhaps this is the problem, but I cannot seem to locate how to do it on this current update. The only options I have when I click on the external hard drive is "View contents" and "Set as capture location". It doesn't have an option to "Format for games and apps". When I click on set as capture location an error comes up stating "Try a different device. To capture clips and screenshots externally, storage must be USB 3.0 or faster. This device is too slow. (0x80bd003b)". However, both HDD's I have tried are both USB 3.0, so they should both work. I don't understand what else I am supposed to do. The only thing that I think it could be is that when I formatted them I had to do it as exFAT instead of FAT32. Other than that I don't understand what else I'm supposed to do. I even tried it on NTFS with the 2TB as I wasn't aware at first that I would have to format it. Any help is appreciated!