New console messed up setup?

Discus and support New console messed up setup? in XBoX Accessibility to solve the problem; I previously had an Xbox One and a One S in my house. I recently (today) upgraded to a Series S console and moved the One into a different room.... Discussion in 'XBoX Accessibility' started by ElatedSacrifice, Dec 26, 2021.

  1. New console messed up setup?


    I previously had an Xbox One and a One S in my house. I recently (today) upgraded to a Series S console and moved the One into a different room. Previously my son who uses the One S could use game pass and gold on his own console with no issues, and I could use it on my One with no issues. After setting up the new Series S that has all changed. Now the only console anyone can use gold or game pass games on is my Series S. I am not sure what changed, I believe it to me something with the "setting home console" option in the personalization menu but I am not sure and cannot seem to fix it. Any ideas?

    :)
     
    ElatedSacrifice, Dec 26, 2021
    #1
  2. ElatedSacrifice Win User

    New console messed up setup?

    I got it to work, although used a slightly different method method.
  3. Francia J. Win User

    New console messed up setup?

    Hi ElatedSacrifice, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If you have an active subscription and your son will use the Xbox One S, you may need to set the Xbox One S as Home Xbox. By doing this you will be able to share your subscription to all profiles that will sign-in on the Xbox One S.

    Please take note that you can only set your account as Home Xbox to one device at a time. You will be needing to choose what device they will use so you can play together or they can use the subscription.

    Once you have decided you can follow the steps below in setting your account as Home Xbox:

    1. Sign in to your account.

    2. Press the Xbox button to open the guide.

    3. Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

    4. Tick "Make this as My Home Xbox"

    I got you the link for detailed information: https://support.xbox.com/en-US/help/hardware-ne...
  4. Francia J. Win User

    New console messed up setup?

    That's great to know! The important part is it's working now. :)
  5. Geunwyvar1978 Win User

    Profile keeps signing out

    ok will do that, and I think the initial setup did mess up...
  6. BallLikeDrose1 Win User

    Major Issues Since Latest Update

    So there update messed up our consoles and now we have to pay to ship it to them hiw sbout they find out what they messed up and fix it in a new update
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New console messed up setup?

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