New computer is loaded with Windows 11; now none of my games (GameHouse and BigFish) have...

Hello AshamedNickel57

Thank you for posting in the Microsoft community.



This game itself does not support the cloud archive feature, so you will not be able to see your game archive on your new computer. We recommend that you contact the developers of this game for advice on how to transfer your game archive to a new computer. I checked that you can contact the game developer at a third party site: Contact Us | RealNetworks

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Regarding the issue you mentioned about GameHouse and BigFish, this type of game was incorrectly posted in the Windows boards, we will move this topic to the correct category Gaming and Xbox, and the moderators of the Gaming and Xbox category will help you further to solve your problem.

We look forward to all the best for you! If you don't understand anything else or have any questions, please feel free to contact us!



Best Regards.

Rota Ye |Microsoft Community Support Specialist

All I had to do is that I have installed a new windows 11

I think my windows 11 from windows 10 wasn't working fine.

And now the game is good.

Hi now I have replaced the HDD with a 2nd HDD in the Computer and installed a Brand new Windows 11 on it.

It Is a Windows 11 Enterprise edition 21H2 with all Windows Updates.

The System is plane and only Join to my domain.

I'm Local Administrator of the System.

XBOX App: 2001.1001.8.0

Gaming Services: 3.62.4001.0

XBOX Game Bar: 5.721.12013.0

.

..

Under my Settings is No Gaming so I cant check the Xbox Network

Under my Account by Subscriptions I have a Warning "We encountered an error and your subscriptions failed to load."

Under My Profile i can see my last played games and also the achievements.

on a second windows 11 System in my home the app will run without problems.

This is also a windows 11 Enterprise and also in the same domain and network.

I hope this will help to find the problem on this PC.

Would seem to be a worldwide issue. Maybe time-stamp issue? They'll get it fixed but is frustrating!!! Seen YouTube vids from all over the world with people having same problems.

Thanks Martin for sharing what you know, I never stopped to consider that it may be effecting anyone outside of Australia. The closest info I could find was to do with when windows 8 was updated to windows 10 so people who had windows 8 at the time got the same error message as we are receiving now due to version 8 being incompatible with version 10.

All I have to say is I will be pissed if it's because windows 11 is on it's way and Microsoft are expecting those who have windows 10 computers that are not compatible with windows version 11 to have buy new computers to play their games. my computer is 5 years old so I run the scan to see if my computer was compatible with windows 11, it's not.

It's so wrong and not a very sustainable or eco friendly option if they force us to have to get rid of perfectly good systems. I am hoping it will be sorted soon and that I don't have to replace my current computer.

Would seem to be a worldwide issue. Maybe time-stamp issue? They'll get it fixed but is frustrating!!! Seen YouTube vids from all over the world with people having same problems.

Thanks Martin for sharing what you know, I never stopped to consider that it may be effecting anyone outside of Australia. The closest info I could find was to do with when windows 8 was updated to windows 10 so people who had windows 8 at the time got the same error message as we are receiving now due to version 8 being incompatible with version 10.

All I have to say is I will be pissed if it's because windows 11 is on it's way and Microsoft are expecting those who have windows 10 computers that are not compatible with windows version 11 to have buy new computers to play their games. my computer is 5 years old so I run the scan to see if my computer was compatible with windows 11, it's not.

It's so wrong and not a very sustainable or eco friendly option if they force us to have to get rid of perfectly good systems. I am hoping it will be sorted soon and that I don't have to replace my current computer.