New collection purchase not showing

Discus and support New collection purchase not showing in XBoX Games and Apps to solve the problem; I purchased the "Iceland collection", it took my "gold" and initially the collection showed but I was done for the day and when I went back into Jigsaw... Discussion in 'XBoX Games and Apps' started by willbjeff56, May 14, 2017.

  1. willbjeff56
    willbjeff56 Guest

    New collection purchase not showing


    I purchased the "Iceland collection", it took my "gold" and initially the collection showed but I was done for the day and when I went back into Jigsaw the collection does not show anywhere.

    :)
     
    willbjeff56, May 14, 2017
    #1
  2. Microsoft Jigsaw Puzzle Collections.

    I had purchase (with the gold bars) all the jigsaw puzzle collections. Yesterday all my collections have been moved back to available collections to download. I re down load the free ones and it shows the stars that I had completed. It is not showing
    the custom puzzles that I had created either. Has this happen to anyone before and what can I do. I do not want to repurchase the puzzles again. Thanks for your help
     
    LunarMusic46907, May 14, 2017
    #2
  3. Purchase not showing

    Hey there Lakku,

    To clarify, are you signed into the same profile on Windows 10 that purchased the game on the console? How did you purchase the game originally? Was it on Xbox.com or on the Xbox One console?
     
    Mister Mascot, May 14, 2017
    #3
  4. New collection purchase not showing

    this is where my issue started . i purchased the Iceland collection and when wanted to download my jigsaw crashes to desktop.

    now i can download any of my collectables and i cant play daily quests
     
    aquah2o-[xboxvenue], May 14, 2017
    #4
  5. aquah2o-[xboxvenue] Win User

    New collection purchase not showing

    this is where my issue started . i purchased the Iceland collection and when wanted to download my jigsaw crashes to desktop.

    now i can download any of my collectables and i cant play daily quests
  6. BrianKenealy1 Win User

    Lost all collections in Microsoft Jigsaw!

    I have the same issue. After this update previously purchased collections do not show as purchased and would have to be repurchased to be redownloaded.
  7. Mister Cizl Win User

    How can I get new collections of puzzles for Jigsaw Jam?

    Hey ZonateChalk421! You can purchase new collections in the classic jigsaw, the collections in jigsaw jam are the only ones available in that section. Thanks!
  8. moycon Win User

    Xbox Video Content

    Yes there are purchases. Individual episodes of shows like South Park, Twilight Zone, Is It Real, Monster Quest etc... None show up in my Collection on the One. I went into settings, and over to Remove Accounts. I removed my gamertag, rebooted the One, re-added
    my profile and I'm not back able to log onto my Xbox One. When I go to Xbox Video, none of my previously purchased shows appear in my collection.
  9. JamesHaswell Win User

    Windows 8 / Xbox Video streaming / download issue

    Correction...the laptop they are playing well on is Winodows 7 and not XP.

    Also, if I go under purchase history on windows 8 (in zune) they show up, but do not show up the the collection area.
Thema:

New collection purchase not showing

Loading...
  1. New collection purchase not showing - Similar Threads - collection purchase showing

  2. New ROG Xbox Ally Updates: Docking Improvements, Auto SR Preview, Collective Library,...

    in XboX Insiders
    New ROG Xbox Ally Updates: Docking Improvements, Auto SR Preview, Collective Library,...: Xbox Insiders with a ROG Xbox Ally X enrolled in the PC Gaming Preview can access new features starting today! Be sure to read the blog post at the link for more information. submitted by...
  3. Xbox research program, dscount, collecting data on application.

    in XboX Insiders
    Xbox research program, dscount, collecting data on application.: Why does the application form, first ask for email address and name before telling you if you can put in the list. It looks like they collect personal information, including employment and...
  4. Problem With Ezio Collection Not Launching on Xbox One

    in XboX Insiders
    Problem With Ezio Collection Not Launching on Xbox One: I got the Ezio Collection after having too many problems with both my physical and digital versions of Assassin's Creed 2, which is super annoying after going through the OG Assassin's Creed with...
  5. Solitaire Collection Restore Purchase Issue On Android 12

    in XBoX Games and Apps
    Solitaire Collection Restore Purchase Issue On Android 12: I payed for Solitaire Collection on my Android 12 phone. After some updates, it does not recognise my Premium Subscription. I have tried to reset Solitaire App and Xbox, but nothing...
  6. Purchased Halo The Master Chief Collection but can’t play it

    in XBoX Games and Apps
    Purchased Halo The Master Chief Collection but can’t play it: So I purchased Halo: The Master Chief Collection back in 2023. It was on sale for like $15 bucks at the time. I have played it since then and then really got back into Fallout since the show on...
  7. I purchased "Halo : The Master Chief Collection" as a gift for a friend on my windows 11. I...

    in XBoX Games and Apps
    I purchased "Halo : The Master Chief Collection" as a gift for a friend on my windows 11. I...: I purchased "Halo : The Master Chief Collection" as a gift for a friend in the Microsoft store in my windows 11. However he could not redeem it as he lives in the USA and I live in India. I would...
  8. I purchased "Halo : The Master Chief Collection" as a gift for a friend on my windows 11. I...

    in XBoX Games and Apps
    I purchased "Halo : The Master Chief Collection" as a gift for a friend on my windows 11. I...: I purchased "Halo : The Master Chief Collection" as a gift for a friend in the Microsoft store in my windows 11. However he could not redeem it as he lives in the USA and I live in India. I would...
  9. I am trying to purchase Minecraft Java+Bedrock Delux Collection off Minecraft.net but I am...

    in XBoX Games and Apps
    I am trying to purchase Minecraft Java+Bedrock Delux Collection off Minecraft.net but I am...: I have deleted cookies, tried multiple browsers, and uninstalled Minecraft Demo, but no matter what, I end up on the Sign In With Windows Microsft screen. This is on a Laptop with Windows 10...
  10. I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not...

    in XBoX on Windows
    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not...: My issue is stated above in the question box. Ad blocker has not been turned on even with the purchase on 7/3/2023. Can this be fixed soon? 1037c389-686e-47ae-88f0-cf7f2fdb8f9d