New account email

Hello, Ashley W. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear you're having trouble updating your Microsoft account because the security methods you previously added are not available to be used.

As you're not able to receive a verification code on the phone number and email, you may need to select “I don't have any of these” or a similar message that appears in the same window.

When you click there, the system may give you other options to verify your identity.

Besides that, below, I'm going to share a thread where you can review other methods available to gain access to your account:

https://answers.microsoft.com/thread/807eb190-bd08-42cf-9caf-c7123154b5b5?auth=1

Furthermore, please refrain from sharing personal information, including email addresses, order numbers, etc.
As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

I hope you find this answer helpful to your inquiry. However, I’ll remain attentive in case you have any other one.

Thanks for your time,

Arturo.

Ok so after reading the link you want me to create a new email account with hotmail/gmail ect. Transfer this PryingPluto account onto the new email address which frees up his correct email address. Create a new account linked to the correct email address.
Delete the account off the new email address then delete the new email account with hotmail/gmail ect.

?

Wouldn't this stuff up someone else if they create an email account with the same name on hotmail/gmail ect because it previosly had an account associated with it?

Are you able to go in and change the email to a new email and transfer that account into a new account?

The service created a new account for you. You will need to remove the email from the new account, then add the new email to your old account.

You can create a new account with a new Gamer Tag, new email required, Account 2 email 2

Create a new email with hotmail, outlook, gmail or something, this will be your holder. email 3

Change your email (email 1) on your primary xbox account to email 3 (use an alias http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-accoun...)

Make the email (3) alias your primary, remove your old email (1)

Sign into your new account (2) and then change the email to email (1) and then remove the old alias.

Basically you will have 2 temp emails to do the swap, but your not gonna have any of your digital purchases on your account, all we have done is move your email from one account to another.