Never recieved my promotion

Discus and support Never recieved my promotion in XBoX Rewards & Social to solve the problem; I bought the 500k gta 5 promotion for 15 dollars for 3 months xbox live and never received it. I was lied to by managers and staff about receiving it... Discussion in 'XBoX Rewards & Social' started by kzc(2), Nov 3, 2017.

  1. kzc(2)
    kzc(2) Guest

    Never recieved my promotion


    I bought the 500k gta 5 promotion for 15 dollars for 3 months xbox live and never received it. I was lied to by managers and staff about receiving it days after and one said I would get it on Halloween but never received it. disappointed that after 5 people
    including a manager no one can resolve this problem when its in my order history and everything, all I need is the code and I will be happy.

    :)
     
    kzc(2), Nov 3, 2017
    #1
  2. Mister Mascot
    Mister Mascot Guest
    Never recieved promotion code

    Hey there ItsSilo,

    We believe the issue has been resolved. Can you double check your Xbox Live messages and let us know if you're seeing the code?

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 3, 2017
    #2
  3. ItsSilo
    ItsSilo Guest
    Never recieved promotion code

    There was a promotion goijg on stating if you purchased 3 months xbox live you would recieve a code for 500 grand shark card for gta online . I didnt recieve it so a few weeks ago i called xbox and he said wait until november 2nd
    . Its the 3rd and i have not recieved any code. I am getting very confused and aggrivated please help .
     
    ItsSilo, Nov 3, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Never recieved my promotion

    You'll need to post in the sales and promotions forum for assistance with that offer.
     
    Smwutches, Nov 3, 2017
    #4
  5. Smwutches Win User

    Never recieved my promotion

    You'll need to post in the sales and promotions forum for assistance with that offer.
  6. Mister Gwyther Win User

    Never recieved my promotional points

    Thanks Hammer! I've sent you a PM with some more information. Please check that for me. Thanks!
  7. FoeHammer_UK Win User

    Never recieved my promotional points

    Sorry just to add i have checked before but upon checking inbox and spam folders there is nothing about redeeming this promotion
  8. FoeHammer_UK Win User

    Never recieved my promotional points

    Hi, thanks for the reply, yep checked both (one of the same) So still have no code! Hope you can help :)
  9. Mister Gwyther Win User

    Never recieved my promotional points

    Hey there Hammer! Thanks for the info up front. I want to let you know I'm going to help find these points for you as soon as I can.

    I just wanted to clarify that you did check both your WLID and contact email (live.xbox.com/.../ContactPreferences), correct? If not, please check both and let me know if you find
    it there. Thanks!
Thema:

Never recieved my promotion

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