never received

it was for the month of January

Hey darkromeo37! To clarify, did you log in to the Xbox mobile app 3 different days of the month? Post back and let us know!

Hello Keeeeearl,

You are not currently a two star MyVIP member. It sounds like you may not be fully informed on how our program works.

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

While you were at one star for a time back in 2015, you did not have enough eligible spending to maintain that rank after the September 2015 reset, and were placed at a default rank. Furthermore, the majority of your purchases appear to be in-game consumables
(things like Halo 5 REQ packs, Battlefield 1 Battlepacks, or Rainbow Six Credits, for example), which are not eligible for MyVIP, as stated previously.

You'll want to post in the Xbox Rewards Questions support forum so they can check into it for you.

Should of been prompted to download it today. Maybe try a hard reset of your console. I downloaded it no problems.