Never received Spooktoberfest Gamepass event rewards

Discus and support Never received Spooktoberfest Gamepass event rewards in XBoX Rewards & Social to solve the problem; Hello, I am contacting you in regards to the October's Spookyfest gamepass event of completing various games and obtaining achievements in them, I have... Discussion in 'XBoX Rewards & Social' started by Sir Lerus, Dec 11, 2017.

  1. Sir Lerus
    Sir Lerus Guest

    Never received Spooktoberfest Gamepass event rewards


    Hello, I am contacting you in regards to the October's Spookyfest gamepass event of completing various games and obtaining achievements in them, I have waited just a little over 30days and never received the rewards from the event.

    :)
     
    Sir Lerus, Dec 11, 2017
    #1
  2. Mister Cizl
    Mister Cizl Guest
    Never received Spooktoberfest Gamepass event rewards

    Hey Sir Lerus! Check your Xbox Live messages for more information. Thanks!
     
    Mister Cizl, Dec 11, 2017
    #2
  3. ChievoPoppin
    ChievoPoppin Guest
    Never received Spooktoberfest Gamepass event rewards

    It'd be a message from Xbox, which is separate than other messages. Home button -> Messages (second from right?) -> Xbox Messages (second in list?).

    Mine doesn't always indicate a new msg. If that doesn't resolve, then try giving ach / timestamp to help support verify.
     
    ChievoPoppin, Dec 11, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Never received Spooktoberfest Gamepass event rewards

    You'll need to post in the sales and promotions forum for assistance with that offer.
     
    Smwutches, Dec 11, 2017
    #4
  5. Sir Lerus
    Sir Lerus Guest
    I was told to post it here by the a customer service rep though?
     
    Sir Lerus, Dec 11, 2017
    #5
  6. Smwutches
    Smwutches Guest
    Unfortunately phone/chat support do not handle promotions or the forums so they are known to give incorrect information. Since that was not a Rewards program offer, you would need to post in the sales and promotions forum for assistance.
     
    Smwutches, Dec 11, 2017
    #6
  7. Sir Lerus
    Sir Lerus Guest
    I'll hop on over there then, thank you just wanted to make sure.
     
    Sir Lerus, Nov 3, 2018
    #7
  8. Sir Lerus Win User

    Never received Spooktoberfest Gamepass event rewards

    Unfortunately phone/chat support do not handle promotions or the forums so they are known to give incorrect information. Since that was not a Rewards program offer, you would need to post in the sales and promotions forum for assistance.
    I'll hop on over there then, thank you just wanted to make sure.
  9. Smwutches Win User

    Never received Spooktoberfest Gamepass event rewards

    You'll need to post in the sales and promotions forum for assistance with that offer.
  10. Sir Lerus Win User

    Never received Spooktoberfest Gamepass event rewards

    You'll need to post in the sales and promotions forum for assistance with that offer.
    I was told to post it here by the a customer service rep though?
  11. Mister Cizl Win User

    Never received Spooktoberfest Gamepass event rewards

    Hey Sir Lerus! Check your Xbox Live messages for more information. Thanks!
  12. Smwutches Win User

    Never received Spooktoberfest Gamepass event rewards

    Unfortunately phone/chat support do not handle promotions or the forums so they are known to give incorrect information. Since that was not a Rewards program offer, you would need to post in the sales and promotions forum for assistance.
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Never received Spooktoberfest Gamepass event rewards

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