Never received rewards points or keys for Forza ore-order

Discus and support Never received rewards points or keys for Forza ore-order in XBoX Rewards & Social to solve the problem; I pre-ordered on the first, havent received any keys or rewards points yet. Was told by support its 96 hours after release, even though it says after... Discussion in 'XBoX Rewards & Social' started by DaliLlamarama, Oct 9, 2017.

  1. Never received rewards points or keys for Forza ore-order


    I pre-ordered on the first, havent received any keys or rewards points yet. Was told by support its 96 hours after release, even though it says after purchase on the page. Have tried chat support, they said to post here.

    :)
     
    DaliLlamarama, Oct 9, 2017
    #1
  2. Never received 5000 reward points for the pre-order of Forza

    I pre-ordered Forza Motorsport 7 and when the program was going on it said that I get 15 keys and 5000 reward points. Well I never received my reward points for the pre-order. Please let me know what is up with this matter. GT
     
    CleanBongWater, Oct 9, 2017
    #2
  3. Oluf N
    Oluf N Guest
    Did not get reward points for pre-ordering Forza Motorsport 6 or 7, nor virtual keys for FM7

    I've been a member of the rewards program for a while, and I've never received any points for game purchases I made during the pre-order period. It's very frustrating to be a fan of Forza Motorsport, pre-ordering the games on the first day they are available,
    and then not get the reward points. This seems to be a systemic problem. Could that get fixed please? And can I have my reward points for Forza Motorsport 7 (and 6), and my extra pre-order virtual keys for the FM7 virtual key sweepstakes, please?

    -Oluf
     
    Oluf N, Oct 9, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Never received rewards points or keys for Forza ore-order

    Hello DaliLlamarama,

    Apologies for the inconvenience. We are currently investigating with our web team reports of users not seeing keys being awarded for their purchase. Once we know more, we'll update this thread!

    Regarding your Credits, from the FAQ:

    When will I get my Rewards Credits for pre-ordering or ordering the game?

    Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

    Since the offer is not yet over, it is too early to see your Credits.
     
    XBLRewards8, Oct 10, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello DaliLlamarama,

    Our web team has confirmed with us that this issue has now been resolved. Again, we apologize for any inconvenience caused by delayed keys.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Never received rewards points or keys for Forza ore-order

    Hello DaliLlamarama,

    Our web team has confirmed with us that this issue has now been resolved. Again, we apologize for any inconvenience caused by delayed keys.
  7. XBLRewards8 Win User

    Never received rewards points or keys for Forza ore-order

    Hello DaliLlamarama,

    Apologies for the inconvenience. We are currently investigating with our web team reports of users not seeing keys being awarded for their purchase. Once we know more, we'll update this thread!

    Regarding your Credits, from the FAQ:

    When will I get my Rewards Credits for pre-ordering or ordering the game?

    Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

    Since the offer is not yet over, it is too early to see your Credits.
  8. BigCy11 Win User

    "Xbox Rewards Down for Short Maintenance"

    Rewards are back online and points for pre order received (not yet for Forza).
  9. XBLRewards8 Win User

    Never received 5000 reward points for the pre-order of Forza

    Hello CleanBongWater,

    As was stated in the offer FAQ, Credits were only awarded for purchases made during the offer period. Since your purchase was made before the offer, it was only eligible for sweepstakes entries.
  10. XBLRewards3 Win User

    I haven't received my Forza 7 credits

    Hi BoldCougar26. Since your pre-order was made prior to the offer period, it was only eligible for the keys, not the Rewards Credits. Pre-orders made during the offer period received both keys and Credits.
Thema:

Never received rewards points or keys for Forza ore-order

Loading...
  1. Never received rewards points or keys for Forza ore-order - Similar Threads - Never received rewards

  2. Badge Xbox Live Gold 2002-2023 never received

    in XboX Insiders
    Badge Xbox Live Gold 2002-2023 never received: Hi, I'm sure many of you have never received the 2002-2023 Xbox Live Gold badge, which can be viewed on your Xbox profile. I've been an Xbox Live Gold member for several years, and I don't...
  3. How can I get the Xbox gold badge? I've had gold in the past but never received it

    in XboX Insiders
    How can I get the Xbox gold badge? I've had gold in the past but never received it: I didn't know the best place to ask submitted by /u/purdyferrari [link] [comments]
  4. What up with me never receiving the gift card that was stated in the details in the...

    in XBoX on Windows
    What up with me never receiving the gift card that was stated in the details in the...: I bought blackcell for season 3 on black ops 6 it said in the Microsoft store on Xbox I would also be receiving a five dollar gift card for purchasing blackcell along with the usual 1000 something...
  5. Hello I redeemed a movie for 1,500 points and never received the movie

    in XBoX on Windows
    Hello I redeemed a movie for 1,500 points and never received the movie: You guys had a promotion for the first Lord of the rings. The fellowship of the rings movie extended edition and I used 1,500 points to redeem said movie and it is yet to show up in my account or...
  6. Sent verification code but never received

    in XBoX Accessibility
    Sent verification code but never received: I’m trying to log into Minecraft launcher but every time I open it says “because your accessing sensitive info we’ll send a code to my email to verify but when I look on the same email it never...
  7. Ive redeemed the menace cape and the minecraft experience cape but i never received it

    in XBoX Games and Apps
    Ive redeemed the menace cape and the minecraft experience cape but i never received it: I have restarted my pc and logged out and logged back in. 817d6f71-955e-4fed-8463-70fd41946c76
  8. I made a request for a refund back in 2021, it was accepted but I never received my cash back.

    in XBoX Games and Apps
    I made a request for a refund back in 2021, it was accepted but I never received my cash back.: I made a refund back in 2021 on the 21st of December. It was for Divinity Original Sin 2 and when I made the request it was accepted. I never thought much of it past that, but now since I've...
  9. I purchased a ultimate game pass online and never received my redeem code

    in XBoX Accessibility
    I purchased a ultimate game pass online and never received my redeem code: I purchased a game pass online payment was successfully done never received my redeem code 2e2225db-2a48-4d43-b7a0-0b0d6ee74fa0
  10. I tried redeeming my Xbox reward points but I never received the reward

    in XBoX on Windows
    I tried redeeming my Xbox reward points but I never received the reward: I got a code to verify it was me redeeming it and even then when I entered the code and it said it was successful I didn’t recover anything I’m not sure if it’s just delayed or what...