Never received preorder incentives

I preordered Battlefield, FIFA, NHL and Titanfall almost 2 weeks ago but never got my free EA Access trial for each of them (it said I should have received them 7-10 days). Some help would be appreciated. Thank you.

:)

 

Never Received Preorder Items

Hello, I preordered the game Sea Of Thieves back in February and never received my black-dog pack. I opened a support ticket with rare, who said they couldn’t help me and to ask for help here.

Sea of Thieves has been out for over a month and I still have not received the code for my Black-Dog Pack.

Thanks for your time.

 

Never Received Preorder Items

Hey there Flatfoot407!

Thanks for reaching out to us. When you can, we recommend keeping an eye on your Xbox Live messages on your Xbox One console or Xbox App for more insight into this.

 

It's been 2 weeks and I still haven't received my EA Access trial codes for preordering the above games. What should I do?

 

Hey CoinCoin3691196! This is because your orders are true pre-orders, meaning you won't be charged until about 7-10 days before the game is released. At that time the 7-10 days to get your codes will start. Thanks!

 

Hey there! I've sent you a Forums Private Message. You can check those by clicking
HERE. =)