Never received my two 3-month promo codes for Groove Music

I responded to an email from Microsoft on 7/13/2016, signed up for a 30 day Groove Music Pass subscription on the promise by Microsoft for a 90 day Groove Music Pass access. A promo code has never been received. I was passed from one chat support representative
to another to another to another and then after spending 30 minutes was sent here. Maybe this will get resolved soon.

Their email stated "Rev up your summer soundtrack with 3 free months (90 days) of music.* Just sign up for Groove Music Pass, and after your first paid month ($9.99), we'll email you a promo code for your bonus months (as always, you can cancel anytime).
But hurry - this deal won't last forever."

Hey kaulana478! Where did you see the promotion originally for Groove? If possible, post up a screenshot of the promotion so we can take a look. Thanks!

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Yes, same here. They actually told me to post here. We shall see what happens.

Yes, same here. They actually told me to post here. We shall see what happens.

Well i am just fed up with them they just keep tossing you about. I will wait to see what happens

@PlumpDuck3 - I sent you a message over
Xbox Live.

@NeitherConch739 - you'll want to head over to the Groove Music forums for further assistance. Be sure to include
all information necessary such as when you signed up for your trial so they can best assist.

Thanks guys!