Never received Microsoft Store pre-order reward credits.

Hello Warthog Keyes,

Apologies for the inconvenience. There was a delay receiving purchase information from our MicrosoftStore.com team. The Credits are now pending in your account.

It's been like this for ages. I pre ordered my Xbox Scorpio of the freakin Microsoft store itself via the Xbox rewards program link when it was on, and I still go no freakin rewards.

There were no offers to receive credits for preordering an Xbox One X. There generally are no offers to receive credits for hardware.

You received the rewards credits because you are a rewards member. While the promotion is running, you will receive those credits instead of the gift card. You can only use the credits to make purchases from the Xbox Live store (digital purchases)

The offer is only valid on up to 3 pre-orders. So if you've pre-ordered anything else, you will most likely get the credits again. The only way to ensure you won't receive the credits, is to make the purchase using an email address that is not attached to
your Rewards account.

For future reference, it's best to post in the Rewards forum for assistance with the program -

forums.xbox.com/.../29.aspx

Since you all are rewards members maybe you know the answer to this. The 15,000 point credit for pre-ordering through the Microsoft Store, how long does that usually take to be applied?

As for the rewards program overall i find it ok. It is free so nothing lost. And 15,000 credits for pre-ordering is equivalent to $15 for me so I can pre-order 2 games i was going to buy anyway and get back $30 worth of credit. Not a bad deal.

Hi BoldCougar26. Since your pre-order was made prior to the offer period, it was only eligible for the keys, not the Rewards Credits. Pre-orders made during the offer period received both keys and Credits.