Never received Game Code From the Name Your Game Bundle

Discus and support Never received Game Code From the Name Your Game Bundle in XBoX Sales and Promo to solve the problem; I went through the redemption code process after purchasing the Name Your Game Bundle for the Xbox One. We chose Rare Replay and never received the... Discussion in 'XBoX Sales and Promo' started by JNHardison, May 1, 2016.

  1. JNHardison
    JNHardison Guest

    Never received Game Code From the Name Your Game Bundle


    I went through the redemption code process after purchasing the Name Your Game Bundle for the Xbox One. We chose Rare Replay and never received the follow-up email with the game code. Please resend the game code to [mod removed - please do not share
    your e-mail, as this is a public forum]


    :)
     
    JNHardison, May 1, 2016
    #1
  2. Name your game- no email received

    I did not receive an email for my forza redemption code when I entered my name your game 16 digit code that came from the name your game 500 Gb xbox bundle. I entered the code around the 24th or 25th of December and it said i would get an email within 24
    hours, however it never sent the email. The game code says it has expired on the card, and i never received the game code.
     
    FraughtCart9375, May 1, 2016
    #2
  3. Never received code for "Name Your Game" bundle

    We purchased a name your game bundle for Christmas. We followed the instructions on the card and submitted the code at Xbox.com/name-your-game. We never received a download code. I contacted Microsoft support on the 29th, and was told to submit a complaint
    at the name your game link. I did so and was told we would receive a response within 3 days. We got nothing. I contacted support again today and submitted a complaint again. Case number SR 1369927545.
     
    Popeyedoc2020, May 1, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Never received Game Code From the Name Your Game Bundle

    Smwutches, May 1, 2016
    #4
  5. JNHardison
    JNHardison Guest
    We no longer have the redemption code as we entered it already and then tried once again after we never received the subsequent email with the game code, and the system would not allow us to enter the same redemption code twice. The redemption code card
    has been thrown away at this point. I have to say that your customer service had been one of the worst that I've EVER dealt with! This is ridiculous, that I've had to tell this same story 7 times now. Just send a new game code to our email address on file.
    You can clearly see that the free game was never downloaded to our system. I'm starting to loose my patience!
     
    JNHardison, May 2, 2016
    #5
  6. Same issues. What a freaking hassle!!
     
    KittyKat0110275, Jan 17, 2017
    #6
  7.  
    KittyKat0110275, Nov 3, 2018
    #7
  8. JNHardison Win User

    Never received Game Code From the Name Your Game Bundle

    We no longer have the redemption code as we entered it already and then tried once again after we never received the subsequent email with the game code, and the system would not allow us to enter the same redemption code twice. The redemption code card
    has been thrown away at this point. I have to say that your customer service had been one of the worst that I've EVER dealt with! This is ridiculous, that I've had to tell this same story 7 times now. Just send a new game code to our email address on file.
    You can clearly see that the free game was never downloaded to our system. I'm starting to loose my patience!
  9. Smwutches Win User

    Never received Game Code From the Name Your Game Bundle

  10. KittyKat0110275 Win User

    Never received Game Code From the Name Your Game Bundle

    Same issues. What a freaking hassle!!
  11. KittyKat0110275 Win User

    Never received Game Code From the Name Your Game Bundle

    " This is ridiculous, that I've had to tell this same story 7 times now. Just send a new game code to our email address on file. You can clearly see that the free game was never downloaded to our system. I'm starting to loose my patience!"

    You're lucky you got to a person -- and 7 times is some serious persistence. I have yet to get a real person to discuss issue with. Their customer service sucks.
  12. Smwutches Win User

    Never received code for "Name Your Game" bundle

    That form is the only way to contact the people running that offer. If it's been over 3 business days since you first filled it out you will need to try filling it out again.
Thema:

Never received Game Code From the Name Your Game Bundle

Loading...
  1. Never received Game Code From the Name Your Game Bundle - Similar Threads - Never received Game

  2. Badge Xbox Live Gold 2002-2023 never received

    in XboX Insiders
    Badge Xbox Live Gold 2002-2023 never received: Hi, I'm sure many of you have never received the 2002-2023 Xbox Live Gold badge, which can be viewed on your Xbox profile. I've been an Xbox Live Gold member for several years, and I don't...
  3. How can I get the Xbox gold badge? I've had gold in the past but never received it

    in XboX Insiders
    How can I get the Xbox gold badge? I've had gold in the past but never received it: I didn't know the best place to ask submitted by /u/purdyferrari [link] [comments]
  4. What up with me never receiving the gift card that was stated in the details in the...

    in XBoX on Windows
    What up with me never receiving the gift card that was stated in the details in the...: I bought blackcell for season 3 on black ops 6 it said in the Microsoft store on Xbox I would also be receiving a five dollar gift card for purchasing blackcell along with the usual 1000 something...
  5. Hello I redeemed a movie for 1,500 points and never received the movie

    in XBoX on Windows
    Hello I redeemed a movie for 1,500 points and never received the movie: You guys had a promotion for the first Lord of the rings. The fellowship of the rings movie extended edition and I used 1,500 points to redeem said movie and it is yet to show up in my account or...
  6. Sent verification code but never received

    in XBoX Accessibility
    Sent verification code but never received: I’m trying to log into Minecraft launcher but every time I open it says “because your accessing sensitive info we’ll send a code to my email to verify but when I look on the same email it never...
  7. Ive redeemed the menace cape and the minecraft experience cape but i never received it

    in XBoX Games and Apps
    Ive redeemed the menace cape and the minecraft experience cape but i never received it: I have restarted my pc and logged out and logged back in. 817d6f71-955e-4fed-8463-70fd41946c76
  8. I purchased a ultimate game pass online and never received my redeem code

    in XBoX Accessibility
    I purchased a ultimate game pass online and never received my redeem code: I purchased a game pass online payment was successfully done never received my redeem code 2e2225db-2a48-4d43-b7a0-0b0d6ee74fa0
  9. Gifted a deluxe edition game, they only received the standard game. Also never received the...

    in XBoX Games and Apps
    Gifted a deluxe edition game, they only received the standard game. Also never received the...: I bought Star wars Jedi deluxe edition as a gift. They never received the gift email but I was able to find the gift code and they got the game that way. Unfortunately it seems they don't have the...
  10. I never received my Xbox game pass code or receipt when I pre ordered ea fc 24

    in XBoX Games and Apps
    I never received my Xbox game pass code or receipt when I pre ordered ea fc 24: I bought the game September 20 and never got my Xbox code or receipt 37a380a4-2729-4e68-a086-073f0e435baa