Never received 3 month Groove pass

Discus and support Never received 3 month Groove pass in XBoX Sales and Promo to solve the problem; I signed up for Groove pass via the Xbox One Dashboard on June 24 and was supposed to get 3 free months of Groove music but never received the promo... Discussion in 'XBoX Sales and Promo' started by SlushyHaddock35, Aug 26, 2016.

  1. SlushyHaddock35
    SlushyHaddock35 Guest

    Never received 3 month Groove pass


    I signed up for Groove pass via the Xbox One Dashboard on June 24 and was supposed to get 3 free months of Groove music but never received the promo codes Talked to support and they had no idea about it.

    :)
     
    SlushyHaddock35, Aug 26, 2016
    #1
  2. JenPetrie
    JenPetrie Guest
    Groove Music - August / Labor Day Promotion

    I signed up for Groove Music Pass under the Labor Day Promotion. I was supposed to receive 2 separate 3 month passes by email but I never received those passes.
     
    JenPetrie, Aug 26, 2016
    #2
  3. barkol
    barkol Guest
    Never received Groove music 3 month promo

    I signed up for Groove on December 22, 2016. I never received the code for the 3-month free groove pass. I was already charged for one month on Jan 28th, with second charge pending in just a few days. Please help.
     
    barkol, Aug 26, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Never received 3 month Groove pass

    Hey SlushyHaddock35 -

    You should have received a Private Message around August 18, 2016. You can check those by clicking here. Just in case, however, I have sent you a new PM.

    Enjoy! Never received 3 month Groove pass :)
     
    Miss Bijoux, Aug 29, 2016
    #4
  5. Miss Bijoux Win User

    Never received 3 month Groove pass

    Hey SlushyHaddock35 -

    You should have received a Private Message around August 18, 2016. You can check those by clicking here. Just in case, however, I have sent you a new PM.

    Enjoy! :)
  6. Mister Maka Win User

    Never Received 3 Months of Groove

    Hey there HeroicAverage94!

    To check, did you have a subscription when you signed up for this already? This particular promotion is for new users.
  7. AustinAndelin Win User

    Never Received 3 Months of Groove

    No, it was my first trial.
  8. Mister Maka Win User

    Never Received 3 Months of Groove

    Hey there HeroicAverage94!

    When you get a chance, please check your Xbox Live messages for communication. If you have any other Xbox support questions, please create a new thread and let us know :)
  9. walkerwheely87 Win User

    Groove Code of 3 months free not recieved yet since july!

    I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?
Thema:

Never received 3 month Groove pass

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