Never got my second month of groove to redeem

Discus and support Never got my second month of groove to redeem in XBoX Sales and Promo to solve the problem; promo sign up for a month of groove and get a second month free but never recieved an email d3937afa-1fcd-4ba3-bb46-489ad6ac838f Discussion in 'XBoX Sales and Promo' started by ob1Wank3n0bj, Oct 31, 2016.

  1. ob1Wank3n0bj
    ob1Wank3n0bj Guest

    Never got my second month of groove to redeem


    promo sign up for a month of groove and get a second month free but never recieved an email

    :)
     
    ob1Wank3n0bj, Oct 31, 2016
    #1
  2. AustinAndelin
    AustinAndelin Guest
    AustinAndelin, Oct 31, 2016
    #2
  3. AustinAndelin
    AustinAndelin Guest
    AustinAndelin, Oct 31, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Never got my second month of groove to redeem

    Hey there ob1Wank3n0bj.

    To clarify, when did you sign up for a month of Groove? It can take a bit of time to receive the code. Keep us in the loop Never got my second month of groove to redeem :)
     
    Mister Maka, Nov 1, 2016
    #4
  5. Mister Maka Win User

    Never got my second month of groove to redeem

    Hey there ob1Wank3n0bj.

    To clarify, when did you sign up for a month of Groove? It can take a bit of time to receive the code. Keep us in the loop :)
  6. Mister Cizl Win User

    Never got my 3 month Groove code

    Hey ValidNickel0! You should see this code in your inbox now. If you have further issues, please post up a new thread. Thanks!
  7. Miss Bijoux Win User

    Groove music pass free 3 months promotion

    Hey iMasterLee -

    Just to clarify, did you purchase a month of Groove with a credit card or did you redeem a prepaid one month Groove code? If you purchased a month, your best bet would be to reach out to
    Groove Support via their Support page.The 'Contact Us' options can be found near the bottom of that page.

    If you redeemed a prepaid one month Groove code, unfortunately you will not qualify for this promotion. Per the

    Groove promotional page    , in order to qualify for the 3 complimentary months of Groove, you had to have purchased one month at $9.99.

    Let us know if you have additional questions.
  8. Mister Cizl Win User

    never got 3 months of groove music

    Hey sukimaki88! I've sent you a Forums private message. You can check them
    here! :D
  9. Mister Beep Win User

    Never got 3 month groove code

    Hey there, we're more than happy to help. Could you let us know when you signed up, and where you originally signed up? If you signed up on your Xbox One dashboard, simply post back to let us know. If this was an email offer from Groove or an offer through
    the Windows Store, you will want to reach out to the appropriate teams through the

    Groove Support     page.

    Please keep us posted! :)
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Never got my second month of groove to redeem

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