Networking issues have rendered my Xbox Useless

Discus and support Networking issues have rendered my Xbox Useless in XBoX on Consoles to solve the problem; Yesterday I could play every game perfectly. Suddenly nothing is working. I cannot sync any game data nor can I load any games offline. I cannot access... Discussion in 'XBoX on Consoles' started by brendrach, Dec 28, 2015.

  1. brendrach
    brendrach Guest

    Networking issues have rendered my Xbox Useless


    Yesterday I could play every game perfectly. Suddenly nothing is working. I cannot sync any game data nor can I load any games offline. I cannot access my friends or achievements. My NAT type is open as it should be. I cannot even log into my profile. My
    internet connection is working fine. Hard reset doesn't work. Wireless doesn't work. Wired doesn't work. Resetting my profile doesn't work. Power cycling doesn't work. Port forwarding doesn't work. There were no hardware changes between today and yesterday.
    My information is as follows:

    What Country/State/Province do you live in? Pennsylvania, US.

    Modem brand & model number: Actiontec GT784WNV

    Router brand & model number: The router and modem have the same details. They are within the same device.

    How many Xbox 360 and Xbox One consoles are connected to this router?: 1 360 and 1 XBOX One.

    Wired or Wireless (for each console): Wired for 360. Wireless for One

    Things you have tried: Port forwarding, power cylce, delete account, reset modem/router, reset console.

    Is UPnP Enabled? Yes/No/Unknown: Yes

    Do you have a NAT error? If so, what is your NAT type?: Open

    Any Error Codes you encounter:

    Who is your ISP? (Internet Service Provider): Verizon, DSL.

    :)
     
    brendrach, Dec 28, 2015
    #1
  2. Xbox Live subscription extension

    But I did NOT agree to have my XBOX One rendered useless when there was no service or even internet.
     
    OneBgBdArtemis, Dec 28, 2015
    #2
  3. The new update has made Xbox Live unplayable!

    Seems like they've rendered Xbox Live useless. Everything Xbox and Microsoft stood for has been ruined.
     
    FazzyWazzy 86, Dec 28, 2015
    #3
  4. brendrach
    brendrach Guest

    Networking issues have rendered my Xbox Useless

    I should also mention, I tried calling my ISP and they have changed nothing between today and yesterday. The connection is still the same. No problems on their end.
     
    brendrach, Dec 28, 2015
    #4
  5. robdablob92
    robdablob92 Guest
    Mine is doing the same exact thing. Yours work yet?
     
    robdablob92, Dec 28, 2015
    #5
  6. brendrach
    brendrach Guest
    Not yet. I am currently dealing with Microsoft support. Most solutions I find online involve factory resetting which is not something I want to do.
     
    brendrach, Dec 28, 2015
    #6
  7. This gateway (Actiontec GT784WNV) has "known issues" check the firmware....

    Known Issues

    *There is a known issue with certain versions of the firmware that this gateway ships with, that causes it to consistently disconnect. The version of the firmware that is shipped is NCS01-1.0.3. If you call your ISP, you should be able to have them upgrade
    the firmware to version NCS01-1.0.8.*
     
    RobertBuckalew, Dec 28, 2015
    #7
  8. Networking issues have rendered my Xbox Useless

    Also , UPNP and port forwarding at the same time is a conflict...
     
    RobertBuckalew, Dec 28, 2015
    #8
  9. brendrach
    brendrach Guest
    My firmware version differs from the problematic one. Also, I undid the port forwarding before re-activating UPNP. Thanks for the suggestions.
     
    brendrach, Dec 28, 2015
    #9
  10. You could try "bridge mode " , and hook straight into it...
     
    RobertBuckalew, Dec 28, 2015
    #10
  11. brendrach
    brendrach Guest
    Unfortunately hooking into it directly seems to be a spatial issue.
     
    brendrach, Dec 28, 2015
    #11
  12. brendrach
    brendrach Guest
    It is worth noting that I can no longer get on my profile. Failed sign in followed by error code 0x87dd0017.
     
    brendrach, Dec 28, 2015
    #12
  13. Networking issues have rendered my Xbox Useless

    Do you have a friend or family member close by where you could take the console and test on a different network ?
     
    RobertBuckalew, Oct 31, 2018
    #13
  14. brendrach Win User

    Networking issues have rendered my Xbox Useless

    It is worth noting that I can no longer get on my profile. Failed sign in followed by error code 0x87dd0017.
  15. RobertBuckalew Win User

    Networking issues have rendered my Xbox Useless

    You could try "bridge mode " , and hook straight into it...
  16. brendrach Win User

    Networking issues have rendered my Xbox Useless

    My firmware version differs from the problematic one. Also, I undid the port forwarding before re-activating UPNP. Thanks for the suggestions.
  17. RobertBuckalew Win User

    Networking issues have rendered my Xbox Useless

    Also , UPNP and port forwarding at the same time is a conflict...
  18. RobertBuckalew Win User

    Networking issues have rendered my Xbox Useless

    This gateway (Actiontec GT784WNV) has "known issues" check the firmware....

    Known Issues

    *There is a known issue with certain versions of the firmware that this gateway ships with, that causes it to consistently disconnect. The version of the firmware that is shipped is NCS01-1.0.3. If you call your ISP, you should be able to have them upgrade
    the firmware to version NCS01-1.0.8.*
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Networking issues have rendered my Xbox Useless

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