Network protocol

Tamika Easterday · Aug 18, 2023

I’ve had my Xbox on my new internet for about 4 months with no issue. All of a sudden it tells me my network protocol won’t work. Although it lets me connect to the network and it says I’m online, there’s no internet. I did a factory reset but now I cannot update the Xbox because the internet still won’t work.

:)

SwordofWhedon

You need to contact your Internet provider about problems with your Internet connection

Unkn0wn1

Hello, LostProdigy422

Since you are using the Wifi at a public place, there may be firewall blocking incoming and outgoing connections to Xbox Live. You will have to ask the network administrator at the hotel to open some ports to your internet connection.

Ask the network administrator to open -

On Xbox 360:

Port 3074 and set the protocol to Both

Port 53 and set the protocol to Both.

Port 80 and set the protocol to TCP

Port 88 and set the protocol to UDP

On Xbox One:

Port 3074 and set the protocol on Both

Port 53 and set the protocol on Both

Port 80 and set the protocol on TCP

Port 88 and set the protocol on UDP

Port 500 and set the protocol on UDP

Port 3544 and set the protocol on UDP

Port 4500 and set the protocol on UDP

Hope this helps your issue.

SammyVS

Thanks for contacting us my name is Samy, I am an Independent Advisor and I will be helping you today.

How are you, Don?

Do your 2.4ghz and 5.0ghz networks have the same name? If so, try leaving the networks with different names.

On IPV6, the console automatically works with this network protocol if your ISP has the protocol natively active on the network and also on your network equipment.

It won't work to just activate the option on your modem/router if your ISP doesn't have this protocol on your network.

Jonathan Deives

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you.

Check if the error occurs in other versions, as you are trying to use mods, the best thing to do is contact the CurseForge forum where they can help you better.

You can also try contacting Minecraft support;

https://help.minecraft.net/hc/en-us/request/new...

Or use the official discord at the bottom of the page;

https://help.minecraft.net/hc/en-us

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

You will need to talk to your ISP to see if it is possible to disable the IPV4 protocol, it is possible that if you disable this protocol you will not be able to use other services with your connection.

The console works with IPV6 automatically if your network has this protocol. You will also need to speak with your ISP to see if they have or can enable this protocol on your network.

Network protocol