Network issue

Discus and support Network issue in XBoX on Consoles to solve the problem; For the past 2 weeks every online game I’ve tried has kicked me out saying that my internet is the problem but for every other appliance it works... Discussion in 'XBoX on Consoles' started by Alonso deltoro, Jan 11, 2023.

  1. Alonso deltoro
    Alonso deltoro Guest

    Network issue


    For the past 2 weeks every online game I’ve tried has kicked me out saying that my internet is the problem but for every other appliance it works perfectly while the downloading speed for the Xbox is really high

    I’m confused since it doesn’t affect my party chat, it just kicks me from the game

    :)
     
    Alonso deltoro, Jan 11, 2023
    #1
  2. dogsounds Win User

    Network Issues

    Left one "EA" in there, apologies. I meant "Activision". It's been a long day ;)
  3. AuthenticBus Win User

    Network issues

    Hi,

    Thanks for your quick response.

    1. I think you are right, it probably is not a network issue. I do not receive any error message when checking my network connection; the network, internet, and xbox live are all connected just fine.

    2. I received an error message, “80072ee2” that led me to this forum on xbox support,

    support.xbox.com/.../software-update-errors     It told me that my problem was that the update could not be downloaded from xbox live. I checked when the download was issues, and it was right around the same time that my xbox started lagging out (August 26,
    2013).

    3. Ah ah! Now that is interesting. I disconnected the hard drive and turned it on. Before it booted up, I was prompted to get a system update. However, I need 190 mb of free space… so, I plugged the hard drive back on. But then it does not update
    and is still slow. Do I need a new hard drive? and will that erase my xboxlive account?

    Thank you again for your help,

    Jeremiah ()
  4. Miss Ermine Win User

    Network issues

    Hey there! OK a few things.

    1. That does indeed sound really frustrating, but I bet there are things we can do to help! From what you're describing, it doesn't sound like it's a network issue (since menus and such run slowly), but just in case, the first thing I'm going to link you is
    the Troubleshoot Xbox Live connectivity problems.

    2. Now, what's leading you to believe you need to reinstall the update? Is the console saying something about that specifically?

    3. Let's see if it's something hardware related. Can you please try removing all accessories (including the hard drive if you have one) and connecting to Live again?
  5. tec70 Win User

    Networking Issue

    There are problems on XBL at the moment. All we can do is wait........
  6. XBF Crystal P Win User

    Network issues

    Hey there JamesOI,



    Thank you for letting us know about the issue and for marking the answer.
    We'll be locking the thread. If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
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Network issue

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