Network and sign in not working with Ethernet connection

Discus and support Network and sign in not working with Ethernet connection in XBoX on Consoles to solve the problem; A strange issue with my Xbox series X. Sometimes it will be unable to sign in when using a wired connection. If I unplug the Ethernet cable and use... Discussion in 'XBoX on Consoles' started by Mitch Moon, Jul 2, 2023.

  1. Mitch Moon
    Mitch Moon Guest

    Network and sign in not working with Ethernet connection


    A strange issue with my Xbox series X. Sometimes it will be unable to sign in when using a wired connection. If I unplug the Ethernet cable and use wifi then it will sign in and be ok. I plug the Ethernet back in and it keeps working on wired connection.

    I have tried doing a network test while plugged in to Ethernet and it says the Xbox is connected to the internet. But I can’t sign in, games won’t update and on the whole screen it says “connect your Xbox to the internet”

    I’ve tried multiple Ethernet cables.

    The router didn’t recognise the Xbox as being plugged in, but now does after I signed in with wifi.

    The only thing that seems to be connected is sometimes when I turn it on and have this issue there are games updating or in the queue.

    Not sure how to fix this

    :)
     
    Mitch Moon, Jul 2, 2023
    #1
  2. Just a Volunteer Win User

    Network and sign in not working with Ethernet connection

    A strange issue with my Xbox series X. Sometimes it will be unable to sign I plug the Ethernet back in and it keeps working on wired connection.

    I have tried doing a network test while plugged in to Ethernet and it says the Xbox is connected to the internet.

    I’ve tried multiple Ethernet cables.

    The router didn’t recognise the Xbox as being plugged in, but now does after I signed in with wifi.

    The only thing that seems to be connected is sometimes when I turn it on and have this issue there are games updating or in the queue.

    Not sure how to fix this
    Each time you swap ethernet cables, ensure the console is not connected to power, ie OFF.

    As you "swap" cables to the router, which is ON, well you never know which Occam razor you might find!
  3. Rostom L Win User

    Network and sign in not working with Ethernet connection

    Hi Mitch! Let's work on this together.

    When did this issue start to occur? Is this the first time you're trying to use a wired connection?

    First, be sure to check your console's Ethernet port if it's clean from dust.

    Let's also perform a power cycle with your Xbox console to refresh it. Press and hold the Xbox power button for 10 sec until it turns off. Unplug it from the power source for few minutes. Plug it back in and turn it on again.

    Please do the same with your router/modem. Turn it off and unplug from its power source for few minutes before turning it back on.

    Thanks,
  4. BIG BOSS STOUT Win User

    Network and sign in not working with Ethernet connection

    Hello Mitch,

    I am experiencing the same issue with my Series X. Been doing it for at least a month now. It works find on Wi-Fi, but I have to either just unplug the ethernet cable from the back and plug it back in or perform a "Restart" in the power menu. Hopefully someone can figure this out for us.
  5. AquarrzSudnnym Win User

    When I turn my xbox on, my screen is completely blank unless I choose to power it off

    "it signs in a bit sluggishly but works nevertheless"

    This sounds more like you have a network issue.

    Are you using WiFi or wired ethernet to connect to your network hardware?

    Try wired ethernet if using WiFi.

    Network connection solution may assist you.
  6. Tomahawk00984 Win User

    Inability to Connect to Xbox Live

    Connecting to the school's internet? No. I connect by ethernet, and my laptop is automatically connected to the network, and my system is automatically connected to the network. When I turn on my console, it automatically signs in to xbox live unless there
    are connection issues. After which, I'd have to choose to connect to XBL and if it doesn't work, I start testing connections and such.
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Network and sign in not working with Ethernet connection

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