Network and sign in not working with Ethernet connection

A strange issue with my Xbox series X. Sometimes it will be unable to sign I plug the Ethernet back in and it keeps working on wired connection.

I have tried doing a network test while plugged in to Ethernet and it says the Xbox is connected to the internet.

I’ve tried multiple Ethernet cables.

The router didn’t recognise the Xbox as being plugged in, but now does after I signed in with wifi.

The only thing that seems to be connected is sometimes when I turn it on and have this issue there are games updating or in the queue.

Not sure how to fix this

Each time you swap ethernet cables, ensure the console is not connected to power, ie OFF.

As you "swap" cables to the router, which is ON, well you never know which Occam razor you might find!

Hi Mitch! Let's work on this together.

When did this issue start to occur? Is this the first time you're trying to use a wired connection?

First, be sure to check your console's Ethernet port if it's clean from dust.

Let's also perform a power cycle with your Xbox console to refresh it. Press and hold the Xbox power button for 10 sec until it turns off. Unplug it from the power source for few minutes. Plug it back in and turn it on again.

Please do the same with your router/modem. Turn it off and unplug from its power source for few minutes before turning it back on.

Thanks,

Hello Mitch,

I am experiencing the same issue with my Series X. Been doing it for at least a month now. It works find on Wi-Fi, but I have to either just unplug the ethernet cable from the back and plug it back in or perform a "Restart" in the power menu. Hopefully someone can figure this out for us.

"it signs in a bit sluggishly but works nevertheless"

This sounds more like you have a network issue.

Are you using WiFi or wired ethernet to connect to your network hardware?

Try wired ethernet if using WiFi.

Network connection solution may assist you.

Connecting to the school's internet? No. I connect by ethernet, and my laptop is automatically connected to the network, and my system is automatically connected to the network. When I turn on my console, it automatically signs in to xbox live unless there
are connection issues. After which, I'd have to choose to connect to XBL and if it doesn't work, I start testing connections and such.