Netflix frame freeze but audio continues, disconnects for no reason.

Discus and support Netflix frame freeze but audio continues, disconnects for no reason. in XBoX Games and Apps to solve the problem; my netflix has been acting up since i got it. it used to disconnect randomly then it stoped now its doing it again but this time i have another... Discussion in 'XBoX Games and Apps' started by TG7101, Apr 7, 2014.

  1. TG7101
    TG7101 Guest

    Netflix frame freeze but audio continues, disconnects for no reason.


    my netflix has been acting up since i got it. it used to disconnect randomly then it stoped now its doing it again but this time i have another problem, it likes to freeze the frame but run the audio... ive tried to delete netflix n redownload but nithings
    changed. what do i do?

    :)
     
    TG7101, Apr 7, 2014
    #1
  2. jayofdajungle
    jayofdajungle Guest
    Black Screen w/ Audio for Live TV and Netflix

    I've been getting a black screen with audio for Live TV and Netflix. After a few minutes the screen will come back, only to go back out. No freeze frame, audio continues the entire time. Any help would be appreciated.

    Thanks!
     
    jayofdajungle, Apr 7, 2014
    #2
  3. B3RS3RK CR0W
    B3RS3RK CR0W Guest
    Video streaming errors

    When I go to watch a video no matter the app YouTube, Netflix, etc. My screen either starts normal then after a couple seconds just freezes and skips between the same 2 or 3 frames over and over, or when I start the video the screen is just green. In both
    scenarios audio continues.
     
    B3RS3RK CR0W, Apr 7, 2014
    #3
  4. HyperVenom523 Win User

    Issues with Ori and the Will of the Wisps Install/Uninstall

    I encauntered a couple of problems with audio on the background and frame lag/freeze problems
  5. Shadow XBL Win User

    Video stutters and skips like it is dropping frames!

    can't play a single thing on Amazon on the X1 right now. Video slows and stutters until it's freeze framed. Audio is fine, so it's not the connection.
  6. AlbinMånsson Win User

    Series x games freezing

    Already tried that once before and didn't help, now i can play GTA for like 5-10mins and then the freezed frame and the audio playing
  7. Luc1d b00m Win User

    Netflix crashes One

    I also am having this problem as first posters explains to a tee. Netflix plays for a few seconds, image freezes, audio continues and then distorts > crash. I also noticed skipping during gameplay as well. I never had this problem before the most recent
    updates between xb1 and netflix. If someone could please address this, that would be awesome so I dont have to send in my whole system.
  8. Mr Sonicfan Win User

    Frame Rate Issue

    Yea this is becoming a real problem, the constant frame drop is really annoying. i'm just playing a game and all of a sudden it'll freeze frame for a second then go back to normal and then freeze frame again, this will continue for like 1-2 minutes, and
    it's happening on multiple games, it's not my connection, and i haven't even had this system for a year so i don't think it's failing. and it does seem to have started once the newest xbox system update came out.
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Netflix frame freeze but audio continues, disconnects for no reason.

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