Net type unavailable but Xbox think I'm offline

I have a rather unusual problem, the connection tests I have been running all say that I'm connected and it's all good. But I am still offline and the "Current network status" says: Wired-nat type open-service info unavailable.... what do i do??

I understand that your xbox nat type says unavailable and will not let you go online

try this https://support.xbox.com/en-US/xbox-one/networking/nat-type-unavailable-in-network-settings

Hello Fleur GOBEAUX,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you're experiencing issues with your temporary files and Game Services. Unfortunately, once you delete your temporary files, they cannot be recovered. However, you can try to troubleshoot the issue with Game Services by following these steps:



1. Press the Windows key + R to open the Run dialog box.

2. Type "services.msc" and press Enter.

3. Scroll down to find the "Xbox Live Auth Manager" and "Xbox Live Game Save" services.

4. Right-click on each service and select "Properties."

5. Make sure that the "Startup type" is set to "Automatic."

6. Click on the "Start" button to start the service if it is not already running.

7. Click "OK" to save the changes.



If the issue persists, you can try resetting the Game Services by following these steps:



1. Press the Windows key + R to open the Run dialog box.

2. Type "cmd" and press Enter.

3. Type "net stop XboxGipSvc" and press Enter.

4. Type "net stop XboxNetApiSvc" and press Enter.

5. Type "net stop XboxLiveAuthManager" and press Enter.

6. Type "net stop XboxLiveGameSave" and press Enter.

7. Type "net start XboxGipSvc" and press Enter.

8. Type "net start XboxNetApiSvc" and press Enter.

9. Type "net start XboxLiveAuthManager" and press Enter.

10. Type "net start XboxLiveGameSave" and press Enter.



I hope this helps! Let me know if you have any further questions or concerns.

Hey Jake,

Regarding your NAT type being unavailable, you may want to try this link out in addition to the great help provided above.

NAT Type: Unavailable in your network settings

Hope this helps!

I know this is an Xbox one forum but now I'm getting 360 error codes saying things are temp unavailable and then an error code. Everything says I'm offline and not connected but I've been playing online for the past 4 hours so Idk