Neither of my xbox one controller will connect to my PC (USB)

Hi Amanda. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I understand how frustrating it must be that you are experiencing issues connecting your Xbox controllers to your PC.

I just need to ask a few questions to know the best way to fix this for you.

> I've tried everything recommended and nothing had worked.

What have you tried? Please be specific. Knowing this will help us reach a solution quicker.

Is this the first time you're trying to connect the controllers to your PC?

What version of Windows is your PC running?

Thanks,
Kyle

Hi Keith, There are two ways to connect an Xbox controller to a PC: with a USB cable or via Bluetooth.

Connect with a USB cable

Plug one end of the USB cable into the USB port on your PC.

Plug the other end of the USB cable into the USB port on your Xbox controller.

The controller should automatically connect to your PC.

Connect via Bluetooth

Make sure your Xbox controller and PC have Bluetooth.
Activate Bluetooth on your PC.

Press and hold the pairing button on the Xbox controller for 3 seconds.

The controller should appear in the list of Bluetooth devices on your PC.

Select the Xbox controller from the list and click "Connect."

Let me know if the information is still useful.

Sincerely,
Marvina.

No that is not possible to connect a controller to your PC through your console. You will need the Xbox 360 wireless USB receiver for windows or buy a pure wired USB xbox 360 controller (microsoft and 3rd party ones available and all will work).

The play and charge USB cable for xbox 360 controllers does not make a wireless controller wired as it only transfers power and not data.

You could buy an xbox one wireless controller that is newer and has bluetooth and connect it to your PC directly as seen on this page: :

https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

You can also use an xbox one wireless controller of any type (with or without bluetooth) with a Micro USB cable on a PC as well. THAT wire does make the xbox one wireless controller act as a wired controller while connected via Micro USB.

If you've not already done so. Take a look over the following link for information on using your Xbox One controller with a Windows PC.

https://support.xbox.com/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

This is how I have connected my remote in the past when I used it with my computer, just by connecting the USB to the computer and into the controller. For some reason this has stopped working though and no longer turns on the remote when I plug it in

The Xbox One controller uses a different signal than that of the Xbox360 controller, you can however connect a Micro-USB cable from your controller to your PC after installing the drivers for the Xbox One controller.

(Windowsphones and Android phones usually use a microUSB which you can also use for your controller)

support.xbox.com/.../connect-xbox-one-controller-to-pc

Just remember to take out your batteries before connecting it via USB