Negative "Gold Bar" Count in Microsoft Jigsaw

Discus and support Negative "Gold Bar" Count in Microsoft Jigsaw in XBoX Games and Apps to solve the problem; My Gold Bar Point Count went to Negative Numbers around 01 Oct 2017 (that's when I noticed the - Minus sign, Now I can't down load new puzzles, say's I... Discussion in 'XBoX Games and Apps' started by RltGameTag, Oct 12, 2017.

  1. RltGameTag
    RltGameTag Guest

    Negative "Gold Bar" Count in Microsoft Jigsaw


    My Gold Bar Point Count went to Negative Numbers around 01 Oct 2017 (that's when I noticed the - Minus sign, Now I can't down load new puzzles, say's I don't have enough Points.

    :)
     
    RltGameTag, Oct 12, 2017
    #1
  2. RltGameTag
    RltGameTag Guest
    Negative Gold Bar Balance in Microsoft Classic Jigsaw Puzzles

    I have Negative Gold Bar Balance since 01 Oct 2017, I've Tried Xbox Forms, Support etc to no avail, I've Tried Microsoft Support as well, after getting transferred back and forth to the same Tech 5 Times, I was told to try going to the Manufacture of the
    Game.

    Beats me, I thought it was a Microsoft Game, the credits list Show's ARKADIUM as game designer, I will try their web site, but I'm guessing it will be a frustrating experience as well
     
    RltGameTag, Oct 12, 2017
    #2
  3. Castellus Zemi
    Castellus Zemi Guest
    Negative Gold Bar Balance in Microsoft Classic Jigsaw Puzzles

    I am sorry about this issue. Here is the official support and FAQ page for Microsoft Casual games.

    https://support.xbox.com/en-US/games/game-titles/microsoft-casual-games-faq#834d6dccf2dc4ce5b5adfe96...

    You should be able to find a solution to help fix your problem here. If the problem is caused by a in game bug then you will need to contact the game developer. For more help you can also call

    official Xbox customer support.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Hope this helps, Happy Gaming!!!
     
    Castellus Zemi, Oct 12, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Negative "Gold Bar" Count in Microsoft Jigsaw

    Hey there RltGameTag,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let us know if it helps.
    Sometimes something as simple as reinstalling the game will fix an issue like this.

    Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Oct 13, 2017
    #4
  5. RltGameTag
    RltGameTag Guest
    Mister Mascot

    I Uninstalled Microsoft Jigsaw and then Reinstalled from Microsoft Store, I still have Negative Point Balance, I have Searched the various "Forums" to no avail.

    HELP Please.
     
    RltGameTag, Oct 18, 2017
    #5
  6. RltGameTag
    RltGameTag Guest
    Mister Mascot:

    I have tried to follow the "HERE" link and follow the myriad leads to no avail. I have uninstalled and reinstalled Microsoft Jigsaw and still have negative Gold Bar Status, Meaning I can't download New Puzzles.
     
    RltGameTag, Oct 22, 2017
    #6
  7. Castellus Zemi
    Castellus Zemi Guest
    I am sorry about this issue. Here is the official support and FAQ page for Microsoft Casual games.

    https://support.xbox.com/en-US/games/game-titles/microsoft-casual-games-faq#834d6dccf2dc4ce5b5adfe96...

    You should be able to find a solution to help fix your problem here. If the problem is caused by a in game bug then you will need to contact the game developer Microsoft Studios. For more help you can also call official Xbox customer support.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Hope this helps, Happy Gaming!!!
     
    Castellus Zemi, Nov 2, 2018
    #7
  8. Mister Mascot Win User

    Negative "Gold Bar" Count in Microsoft Jigsaw

    Hey there RltGameTag,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let us know if it helps.
    Sometimes something as simple as reinstalling the game will fix an issue like this.

    Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  9. Castellus Zemi Win User

    Negative "Gold Bar" Count in Microsoft Jigsaw

    I am sorry about this issue. Here is the official support and FAQ page for Microsoft Casual games.

    https://support.xbox.com/en-US/games/game-titles/microsoft-casual-games-faq#834d6dccf2dc4ce5b5adfe96...

    You should be able to find a solution to help fix your problem here. If the problem is caused by a in game bug then you will need to contact the game developer Microsoft Studios. For more help you can also call official Xbox customer support.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Hope this helps, Happy Gaming!!!
  10. RltGameTag Win User

    Negative "Gold Bar" Count in Microsoft Jigsaw

    Hey there ,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let us know if it helps.
    Sometimes something as simple as reinstalling the game will fix an issue like this.

    Let us know how it goes!

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
    Mister Mascot

    I Uninstalled Microsoft Jigsaw and then Reinstalled from Microsoft Store, I still have Negative Point Balance, I have Searched the various "Forums" to no avail.

    HELP Please.
  11. RltGameTag Win User

    Negative "Gold Bar" Count in Microsoft Jigsaw

    Hey there ,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let us know if it helps.
    Sometimes something as simple as reinstalling the game will fix an issue like this.

    Let us know how it goes!

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.

    Mister Mascot

    I Uninstalled Microsoft Jigsaw and then Reinstalled from Microsoft Store, I still have Negative Point Balance, I have Searched the various "Forums" to no avail.

    HELP Please.
    Mister Mascot:

    I have tried to follow the "HERE" link and follow the myriad leads to no avail. I have uninstalled and reinstalled Microsoft Jigsaw and still have negative Gold Bar Status, Meaning I can't download New Puzzles.
  12. Castellus Zemi Win User

    Negative Gold Bar Balance in Microsoft Classic Jigsaw Puzzles

    I am sorry about this issue. Here is the official support and FAQ page for Microsoft Casual games.

    https://support.xbox.com/en-US/games/game-titles/microsoft-casual-games-faq#834d6dccf2dc4ce5b5adfe96...

    You should be able to find a solution to help fix your problem here. If the problem is caused by a in game bug then you will need to contact the game developer. For more help you can also call

    official Xbox customer support.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Hope this helps, Happy Gaming!!!
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Negative "Gold Bar" Count in Microsoft Jigsaw

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