Need Xbox Representative response please, thank you!

EIGHTO8RACER · Jun 12, 2015

Hello, I have a problem, and I need more information on Xbox One game cases. I recently ordered; Resident Evil Revelations 2, and noticed how firm the disc locks into place. My questions; How easily or difficult would it be for the disc to become loose
in the case during shipment? How easily or difficult would it be for someone to remove the disc by force without pressing down on the disc lock? Any answers you could provide, would be greatly appreciated. Thank you!

:)

MNC Fez · Jun 12, 2015

I never received 600 free points with 12 month renewal promotion

Thank you both for your responses, I was hoping to contact an Xbox Support representative through this post.

Syntax Gamer: Where can I find the Player Support Team's contact information?

Thanks again,

Philmapockets · Jun 12, 2015

Video Game Survey

I am in a research class in college and I need more responses for a survey i created so i can write a paper on it. it is completely anonymous and it only takes five minutes or less can i get some help please, thank you.

Free Online Survey Software by SurveyMonkey: Closed Survey

Daft Badger · Jun 12, 2015

Been ordering games from online retailers for years & think maybe only one or two have ever come loose during shipping.

Not had it with an xbox one game.

I really wouldn't worry.

EIGHTO8RACER · Jun 13, 2015

Thank you, however, I need an official response from an xbl rep about how well the disc lock can withstand a possible bad shipment, and its effectiveness in keeping the game locked in place during shipment, transport, accidental drops, etc..

Daft Badger · Nov 1, 2018

Fair enough but i'm not sure what difference an "official response" will make.

I've bought 11 disc versions of xbox one games,all ordered online & all delivered intact & attached to the case.

That being said it's not a question you will get a 100% definitive answer.

You may be unlucky & get a game in a faulty case,you may not.

Daft Badger

Fair enough but i'm not sure what difference an "official response" will make.

I've bought 11 disc versions of xbox one games,all ordered online & all delivered intact & attached to the case.

That being said it's not a question you will get a 100% definitive answer.

You may be unlucky & get a game in a faulty case,you may not.

Daft Badger

Been ordering games from online retailers for years & think maybe only one or two have ever come loose during shipping.

Not had it with an xbox one game.

I really wouldn't worry.

EIGHTO8RACER

Thank you, however, I need an official response from an xbl rep about how well the disc lock can withstand a possible bad shipment, and its effectiveness in keeping the game locked in place during shipment, transport, accidental drops, etc..

XBF George L

Hello!

Thanks for bringing your inquiry to the attention of the forums. Yes once you've submitted the Refund Request form you need to wait at least 48 hours for the response. Once you do have the response you'll either be granted to refund or told why it was declined.
You can reply to the email with your response about the refund to contact the representative that replied.

Hope this helps

MNC Fez

Thank you both for your responses, I was hoping to contact an Xbox Support representative through this post.

Syntax Gamer: Where can I find the Player Support Team's contact information?

Thanks again,

Need Xbox Representative response please, thank you!