Need to update profile to continue deposits?

Hello Capt Flowers7,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

Since the Rewards site shows the deposit and the billing site shows the deposit, Rewards support would no longer be able to assist. You would need to continue working with billing.

Hi, are you using the HT1000 modem supplied by your internet service provider such as Hughesnet, Dishnet etc ? If so please try the following, click the green text to go to your modem settings page.

-

192.168.0.1/.../index.cgi

-

On your System Info page, click on the "i" icon (very difficult to see, upper right next to System Information), choose Web Acceleration, then Control, disable web acceleration, hit submit.

Hi, can you try everything below please.

Problem

If you get the following status code and message when you try to download a console update to your Xbox 360 console, it means that the update failed:

Cannot process update.

Status code: xxxx-xxxx-xx8x-xxxx-8007-2746

Note The “x” characters in the status code vary.

Solutions

Solution 1: Download the update again

1. Restart your console.
2. Press the Guide button on your controller.
3. Go to settings and select System Settings.
4. Select Network Settings.
5. Select Wired Network or your wireless network name (if you're prompted to do so).
   
6. Select Test Xbox LIVE Connection.
7. Select Yes if you are prompted to update your console software.

If you still experience the problem, try the next solution.

Solution 2: Check your Xbox LIVE connection

If you're having problems connecting or staying connected to Xbox LIVE, see
Xbox LIVE: Connect to Xbox LIVE.

If you still experience the problem, try the next solution.

Solution 3: Make sure you have enough storage space

The latest console software update requires at least 190 megabytes (MB) of storage space (or 256 MB if you live in Japan). If you don’t have enough free space, you need to move or delete some items. See
Copy, move, or delete Xbox saved games, profiles, and avatar items.

If you still experience the problem, try the next solution.

Solution 4: Clear the system cache

Removing the temporary files on your console might solve the problem. Follow the instructions at

Clear your Xbox 360 system cache, and then try downloading the update again.

If you still experience the problem, try the next solution.

Solution 5: Reinsert the storage device

• If you’re using an Xbox 360 Memory Unit or a USB flash drive instead of a hard drive, remove and reinsert the Memory Unit or flash drive.
  
• If you have a hard drive, try
  removing and adding the hard drive again.

After you replace the storage device, try downloading the update again.

If you still experience the problem, try the next solution.

Solution 6: Use a USB flash drive or disc to apply the update

If none of the preceding solutions fixed the problem, copy the console update from your computer to a USB flash drive, CD, or DVD. Then, install the update on your console. Here’s how:

Copy to a USB flash drive

Note The USB flash drive must use the FAT32 file system.

1. Plug the USB flash drive into a USB port on your computer.
2. Download the update file.
   
3. Click Save to save the console update .zip file to your computer.
4. Unzip the file by double-clicking the .zip file. Copy the contents of the .zip file to the root directory of your USB flash drive.
   
5. Unplug the USB flash drive from your computer.
6. Plug the USB flash drive into a USB port on your Xbox 360 console.
7. Restart the console.
8. When the console restarts, the installation program starts automatically. Select
   Yes when you are prompted to update the new console software.

Burn to CD or DVD

You can also download the update to your computer, burn the update to a CD or DVD, and then install the update on your console. Here's how:

1. On your computer,
   download the update file.
2. Click Save to save the console update .zip file on your computer.
3. Unzip the file by double-clicking the .zip file.
4. Insert a blank writeable CD or DVD into your computer.
5. Copy the contents of the .zip file to the root directory on your CD or DVD, and then select to write (burn) the files to the disc.
   
6. Once the files have been burned to disc, remove the disc from your computer and insert it into the disc drive on your Xbox 360 console.
   
7. Restart the console.
8. When the console restarts, the installation program starts automatically. Select
   Yes when you are prompted to update the new console software.

If you get an error code such as xxxx-xxxx-xxxx-xxxx-C000-0001 (the “x” digits vary) after you copy the update to a flash drive or a disc and then install the update on your console, contact Xbox Support by clicking the “Contact Us” link at
the bottom of this page.

Thanks It worked but now says I need an update that is currently unavailable. How am I supposed to get what is currently unavailable?