Need to speak to an actual person with some sense in the brain

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello Dylan Knight,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

You would gave to go to http://support.xbox.com/contact-us and request a call back or chat with support.

Alternatively, if you're both using the same console, you can set it as your Home and share it with the other person. https://support.xbox.com/help/hardware-network/console/my-home-xbox

I am *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, the holder of this subscription (and the same person), and I approve of and endorse this request.

Do it.

Hello Michael, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist you with this problem
I'm not a Microsoft employee.

I appreciate it if you can give more details about your situation.
As a reminder please avoid sharing personal information including email addresses