need to get in to my account

Dose anyone know how to bypass account passwords

This support, Manage your Microsoft account will assist you.

If that is the email address that is tied to the account, you should still be able to sign in using that email. Since it's been online, you've definitely been able to sign in using an email address for it.

If you need to change the email address for the accounts, you can do that as well -

support.xbox.com/.../change-email-sign-in-for-microsoft-account

The fields to contact support are usually auto poplulated with the information you find at
http://account.live.com If it's not working, you can contact them by phone. 1-800-4my-xbox if you're in the US/Canada.

To add to what Smwutches said even if the ban was eligible for a case review the ban likely wouldnt get removes anyway if your friend did something to cause the ban as you are responsible for your account at all times.

Since the ban took place over 12 months ago it is no longer eligible for a case review. There is nothing else you can do.

Check this link for a possible solution:
https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

I'll give it a try, thank you