Need to contact someone from Microsoft support for my Minecraft account

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Since this is regarding gaming, you will need to reach out to Xbox Support instead of Microsoft Support. Here's how to contact them:

Note: I have changed the links below in French based on your description.

Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/fr-FR/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign into your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes.
> Select Show Contact options.
> Select Request a call from support.

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time. You may also check these links for reference:

https://answers.microsoft.com/thread/988332e4-631f-457c-8bc8-210e7a19be37

https://answers.microsoft.com/thread/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Here's what I got from Minecraft support "*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***"

As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

So, you suggest me contact with Minecraft support and Minecraft ask me get support from Microsoft. What should I do?

Yes, you did.
I need to regain an access to my Minecraft Profile through the recovery of Microsoft Account.
So the question still stands:
Is contacting a XBOX virtual agent a solution for it or i still do need to contact the person from Microsoft Support?

So back on late 2021 my account was hacked then migrated to a Microsoft account. I have already contacted Minecraft support but they said that they could not help me since my account was already migrated, and that I should contact Microsoft support instead. I still have the transaction ID and the name of the account.

Wait. So you are saying before you could migrate your minecraft account to your own Microsoft account someone else got into your minecraft account and migrated it to their own Microsoft account first?

Is that what happened?

I bought from minecraft.net but they leave a recorded message in their ticket saying contact microsoft support

To be more precise, they say:
"
Hello,

Thank you for contacting us for help with your Java Edition account.

As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

For further information about the end of account migration, please visit this article.

Regards,
Minecraft Support
"

I have already changed this account to Microsoft ( migrate )
And what should I do now?