Need to change pin without a windows device.

figured it out just needed the PIN of the computer

*ello William H.
My name is José and I will be happy to help you

To modify the login pin you must press the Windows + i keys and access the Accounts option, where you must mark the Login Options and click on the Change option, present in the Pin options

. Since you mention that you do not have a Windows device to change the PIN, you should contact Support directly for better help regarding

https://support.xbox.com/contact-us/

Please note that this is a public Microsoft community forum and we are not employees of Microsoft, so we cannot help you reset your account PIN.

nformation source: https://answers.microsoft.com/thread/71e28798-3e01-4178-bd99-c2f79ec2de98

(This page is in another language so if you want to take a look you will have to translate it yourself).

If you have any other questions, please let me know

sincerely,
José.

Hi

If you signed in to Windows 10 using your Microsoft account, the Xbox app will take the credentials you've used to sign in. There's a possibility that the PIN code you're asked to enter is the PIN code of your Windows 10 user account. Let's remove the PIN
code. Here are the steps:

1. Click Start and select Settings.
2. Select Accounts.
3. Select Sign-in options, under PIN, click Remove.
4. Confirm the changes by entering your profile password.

Refer to Can I sign in to Windows without a password for the steps on how to change the sign-in options for your Windows
10 device.

If the same instance occurs after removing the PIN code and changing your user account's sign-in options, we suggest that you sign in to Xbox.com. This is to verify if there's an issue
with your Xbox account.

Hi Lachlan, thanks for reaching out.

I'm Aileen, an Xbox Expert and fellow gamer. I know how frustrating it is to get locked out, especially if someone may have changed your security settings without your knowledge. Let’s go step by step to get control back.

Step 1: Check If It’s a Windows PIN or Microsoft Account PIN

The PIN request might be from Windows Hello, not Minecraft/Xbox itself.

Go to Settings > Accounts > Sign-in options

Under PIN (Windows Hello), click Remove if possible

If it asks for a PIN you don’t know, select I forgot my PIN and follow the reset steps (you'll be prompted to verify with your Microsoft account)

If it still fails here, the PIN may have been set from another device, which leads us to the next step.

Step 2: Change Microsoft Account Password Immediately

Since you suspect the account was hacked:

Visit: https://account.microsoft.com/security

Change your password

Review Recent Activity and remove any unfamiliar devices

Set up Two-Step Verification if you haven’t already

Step 3: Remove PIN Requirement via Web Access

Sometimes, Xbox or Minecraft apps request device sign-ins tied to a PIN setup. Try this:

Open https://account.live.com/proofs/manage

Remove any trusted devices or authenticator methods you don’t recognize

Re-add your current device

Step 4: Reinstall Minecraft/Xbox App and Clear Credentials

If Minecraft is still asking for a PIN:

Press Windows + R, type: credwiz

Open Credential Manager > Windows Credentials

Remove any entries related to Xbox Live, Minecraft, or MicrosoftAccount

Reinstall Minecraft/Xbox App from the Microsoft Store

If none of this works, and you're still getting PIN prompts with no option to reset, it may require a secure device recovery or a full reset of the system login. Let me know, and I’ll guide you through that safely without losing files.

Please let me know if you need any further assistance. Looking forward to your response.

Hi Jean,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues logging in to a different computer and you're being asked for a PIN.

If the option I forgot my PIN is available, select it and follow the instructions to reset your PIN. If there are multiple accounts on the device, choose the one you need to reset. This option is only available for Microsoft accounts, not for local accounts

If the option I forgot my PIN​​​​​​​ is not available, you must sign in with your password and then reset the PIN from the Settings app. Select Sign-in options and then select Enter your password

You can also use the Settings app to change your PIN.

In the Settings app on your Windows device, select Accounts > Sign-in options or

Select PIN (Windows Hello) > Change PIN and then follow the instructions. You must enter your old PIN in order to change to a new one

If you forgot your PIN, select I forgot my PIN and follow the directions to verify your account and create a new one

Keep me posted.

Regards,

Alvaro