Need support

Discus and support Need support in XBoX on Consoles to solve the problem; I got banned 10-8-17 for 48 hours I got off banned 10-10-17 at 10:30am it is 10-13-17 and I still can't send messages I can't join friends party or... Discussion in 'XBoX on Consoles' started by vR3db0ne, Oct 13, 2017.

  1. vR3db0ne
    vR3db0ne Guest

    Need support


    I got banned 10-8-17 for 48 hours I got off banned 10-10-17 at 10:30am it is 10-13-17 and I still can't send messages I can't join friends party or games what is going on here.. I can't apply for a case review because it's no longer there..what'
    do I need to do?


    :)
     
    vR3db0ne, Oct 13, 2017
    #1
  2. laxnigel
    laxnigel Guest
    Need support

    Hey there! Thanks for reaching out!

    I am very sorry to hear that you have been having trouble reaching someone. Why don't you connect with my team directly, and we will help you - or get you directly in touch with the right team. We will make sure that you get the support that you need.

    Reach out to us on chat at: community.xbox.com/chat

    As I said, if we can't help you directly we WILL get you put in touch with the right team.

    Thanks again! We hope to see you soon Need support :)

    ~NNigel
     
    laxnigel, Oct 13, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    need support

    Hello,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
     
    XBLRewards8, Oct 13, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    Need support

    It's possible your suspension has been extended due to other offences the enforcement team discovered while investigating your case.

    The enforcement team don't use the forums so no one here can tell you anything.

    If it isn't showing on the enforcement site then contact support
    here
    & they may be able to tell you if you have an extension on your suspension but will not be able to do anything about it.
     
    Daft Badger, Oct 13, 2017
    #4
  5. vR3db0ne
    vR3db0ne Guest
    There is no hammer there so it shouldn't be extended nothing was said wrong anyway
     
    vR3db0ne, Oct 13, 2017
    #5
  6. Daft Badger
    Daft Badger Guest
    There's no time limit on when you can be suspended for an offence.They may of discovered more things you did several weeks ago or longer.

    Like I said,contact support if there's nothing on the enforcement site.
     
    Daft Badger, Nov 1, 2018
    #6
  7. Daft Badger Win User

    Need support

    It's possible your suspension has been extended due to other offences the enforcement team discovered while investigating your case.

    The enforcement team don't use the forums so no one here can tell you anything.

    If it isn't showing on the enforcement site then contact support
    here
    & they may be able to tell you if you have an extension on your suspension but will not be able to do anything about it.
  8. KindGryphon Win User

    Support needed

    But since you already tried using the xbox one with its US power supply in India its possible you could have completely fried your xbox one as india power outlets use 220v. The power supply that comes with US systems only accept 120v.
  9. KindGryphon Win User

    Support needed

    STOP trying to use the xbox one immediately.

    If you have a US console and your trying to use it in India you could completely fry the xbox one (if you havent already fried it out.)

    Yes you would need to get a power supply for india. You would need to call xbox support for your country and tell them you need to purchase a xbox one power supply for use in India.
  10. vR3db0ne Win User

    Need support

    There is no hammer there so it shouldn't be extended nothing was said wrong anyway
  11. laxnigel Win User

    Need support

    Hey there! Thanks for reaching out!

    I am very sorry to hear that you have been having trouble reaching someone. Why don't you connect with my team directly, and we will help you - or get you directly in touch with the right team. We will make sure that you get the support that you need.

    Reach out to us on chat at: community.xbox.com/chat

    As I said, if we can't help you directly we WILL get you put in touch with the right team.

    Thanks again! We hope to see you soon :)

    ~NNigel
Thema:

Need support

Loading...
  1. Need support - Similar Threads - Need support

  2. Need a good support member or a supervisor who knows what they are doing.

    in XBoX on Windows
    Need a good support member or a supervisor who knows what they are doing.: How can I get connected to someone who doesnt hang up the phone on xbox support because i just waited 30 minutes for a call back just to get hung up on in 3 minutes. I want to speak to a...
  3. Hacked Microsoft Account – Recovery Form in limbo, Need Help from Support

    in XBoX Accessibility
    Hacked Microsoft Account – Recovery Form in limbo, Need Help from Support: Hello, My Microsoft account was recently hacked, and I can no longer access it. I’ve already completed the account recovery form multiple times using the https://account.live.com/acsr link, but...
  4. My account was hacked and the email was changed. I need to talk to a support agent

    in XBoX Accessibility
    My account was hacked and the email was changed. I need to talk to a support agent: Hello, I believe my Microsoft account was hijacked. When I try to recover it, I get conflicting messages: one screen says the account doesn’t exist, another says it does. I still have access to...
  5. need a real person to help me not ai and xbox support refuses to help

    in XBoX Games and Apps
    need a real person to help me not ai and xbox support refuses to help: so basically i was gifted a game and it didn’t come through to me and xbox support has refused to help me so im not turning to the xbox community for help i’ve been trying for 6 hours now and...
  6. Xbox Cloud Gaming Needs support intergraded settings on Fortnite Regarding Resolution and...

    in XboX Insiders
    Xbox Cloud Gaming Needs support intergraded settings on Fortnite Regarding Resolution and...: Hello folks, I'm writing this to get the attention of the Xbox developers or engineering team hoping they'll make and implement these important changes. Firstly we're missing touch controls with...
  7. Transferring games across PCs? Need support

    in XBoX Games and Apps
    Transferring games across PCs? Need support: Many internet plans have a data cap, making it basically unfeasible to download a big game like Avowed or Starfield on more than 1 device. For example, if I want to play on my desktop PC, and then...
  8. Need Support just to get ahold of Support?

    in XBoX on Consoles
    Need Support just to get ahold of Support?: Okay so - my xbox stopped being able to connect to the internet at about 2 am last night. It's the only device in the house that went offline. I've been trying to get ahold of xbox support because...
  9. Need help contacting Enforcement xbox support

    in XBoX Accessibility
    Need help contacting Enforcement xbox support: My Epic Games fortnite account was hacked. Xbox suspended the account indefinitely as a result of the hacker cheating on my account. I have information and proof that i was hacked provided by a...
  10. Need support help with license transfer

    in XBoX on Consoles
    Need support help with license transfer: Hello if anyone knows anyway to help it would be appreciated so i went to play my old xbox 360 and so i started downloading some of my old games but i also started purchasing disk games and turns...