Need some Monitor help on Xbox one X

Xbox one S only supports 120hz.

Depending on the panel and other hardware within the monitor will depend on what resolution you can run the 120hz at.

For example, on a 4k lg tv you can get 4k 60hz, and 1080p at 120hz.

If you access the display settings on the Xbox you can select the resolution. And if there is an option, the refresh rate. If you can see both of these options, one option will most likely be 1440p at 60hz and another will be 1080p at 120hz (presumable with
free sync enabled).

All of this should be available through HDMI 2.0

If you can't see these options, you may need to make sure that the HDMI cable you are using is HDMI 2.0 and not 1.4

Let me know if any of this helps and we can go from there.

Hi,

Need some information here. What is the exact make and model of the monitor? Which console do you have? Original Xbox One, One S, One X, Series S or Series X?

Xbox one X need last firmware

use Xbox one X bundle hdmi cable

HDMI Ultra Deep Color need "ON" , if monitor had and monitor setting "Customer"

Monitor "ON" then Xbox one X "ON", SETUP resolution for 4K...

I bought a LG 27UD69-W , I must HDMI Ultra Deep Color "ON" for 4K resolution...

anyway... try it?

Hi Emzir,

sorry to hear but have you enabled FreeSync on the monitor itself? It is OFF by default, and needs to be turned on in the Monitors On Screen Menu. After it is enabled on the monitor the Xbox One X should recognize the capability (May require restart after
enabling on the monitor)

Hope this helps and please keep us informed

make sure the your monitor supports the xbox one x hardware if it does try another hdmi port on the TV it might need to be calibrated again hope this helps