Need my controller repaired

Have you registered your console, and then went on from there?

This is not Xbox Support, it's users helping users.

You mentioned "I know the mic works because ive used 3 different mics on my ipad"

- That's most likely the issue right there.

- The Apple headsets use and OMTP standard

- Xbox and Android headsets use the CTIA standard

If you use an OMTP headset, you’ll probably experience audio or chat issues. However, if your headset or earbuds use the OMTP standard, you can purchase an adapter to convert the device to CTIA.

These adapters are available at many electronic retail stores.

https://support.xbox.com/en-US/xbox-one/accessories/connect-compatible-headset

You need to use a compatible headset with the Xbox One controller. It's most likely not your controller.

Best of luck!

still no reply. I need help on this now as i bought the controller and it is faulty.

Dissapointed in xbox, it used to be so great

there are no repair options for the controllers / its replacement only

You'd have to setup a repair for each controller and pay for shipping for each controller and ship them individually.

And if they are out of warranty, then you're out of luck.

Controllers have a 90-day warranty. So if they are within that time frame, you should be able to set up a repair with Microsoft for free.

If it's out of that time frame, it would be best to just buy a new controller. Buy your own and hide it from your brother. If he breaks his, he's out of luck.

I think they´re all out of that time frame. I could buy a new one, but I still want them repaired.